Maritime Boarding & Port Operations Agent

T. Parker Host; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Host Agency, LLC is seeking an entry-level team member to support vessel operations in port. You will liaise with pilots, tug boats, linemen, US Customs, and Coast Guard to ensure safe, efficient vessel operations while in port.

The role requires flexibility for nights and weekends as vessel schedules dictate, and offers exposure to field and office work. Responsibilities include coordinating berthing, ordering pilots and linesmen, and handling documentation with precision.

Qualifications

• Prior customer service experience required.
• ASBA agency certification preferred or willingness to obtain within 3 months.
• Strong verbal and written communication skills.
• Ability to multi-task in a dynamic port operations environment.

Responsibilities

• Board vessels at marine facilities and mid-stream locations.
• Coordinate berthing, pilots, tugs, and linesmen for vessels.
• Prepare and dispatch vessel-related documentation accurately.
• Maintain responsiveness to vessel requirements and changes to schedules, including after hours.

Job description

Host Agency, LLC is seeking an entry-level team member to support vessel operations in port. You will liaise with pilots, tug boats, linemen, US Customs, and Coast Guard to ensure safe, efficient vessel operations while in port.

The role requires flexibility for nights and weekends as vessel schedules dictate, and offers exposure to field and office work. Responsibilities include coordinating berthing, ordering pilots and linesmen, and handling documentation with precision.