Maritime Logistics & Customer Care Specialist

Kirby-Corporation; Channelview (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Kirby-Corporation is seeking a Logistics Clerk to facilitate information flow between Vessel Operations Management, the Captain/Pilot, maintenance, schedulers, and customers. You will record events and prepare scheduled reports, ensuring accurate trip data and timely communication.

This on-site role requires strong written and verbal communication, attention to detail, and the ability to multi-task across 12-hour shifts (7 on/7 off). Experience in logistics or maritime environment preferred.

Qualifications

• Follow procedures and verbal/written instructions.
• Organized, detail-oriented and accurate.
• Self-motivated and multi-task oriented.
• Strong written and verbal communication skills.
• Ability to operate standard office equipment (PC).
• Identify and review upcoming requirements (orders).

Responsibilities

• Answer incoming phone calls.
• Attend daily meetings as required.
• Review traffic for status, accuracy, and report any potential problems to the appropriate department.
• Confirm trip requirements are met.
• Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).
• Schedule barges as directed.
• Document all pertinent trip information and complete reports and written turnover plans for shift relief.
• Coordinate trip requirements including but not limited to; communicate delays to Sales and customers.
• Monitor heating orders.
• Ensure appropriate traffic is correctly entered into Oasis.
• Assess all criteria to determine shore tankermen service.
• All other duties as assigned.

Skills

Communication

Attention to detail

Multi-tasking

Written/verbal communication

Office equipment operation

Education

High school diploma

Job description

Kirby-Corporation is seeking a Logistics Clerk to facilitate information flow between Vessel Operations Management, the Captain/Pilot, maintenance, schedulers, and customers. You will record events and prepare scheduled reports, ensuring accurate trip data and timely communication.

This on-site role requires strong written and verbal communication, attention to detail, and the ability to multi-task across 12-hour shifts (7 on/7 off). Experience in logistics or maritime environment preferred.