Maritime IT Systems Engineer

Kaizen Lab Inc.; Elmwood (LA); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Blessey Marine in Elmwood, LA is seeking an experienced IT Administrator to install and maintain computer hardware, software, and networking technologies across in-house and vessel systems. The role reports to the Director of IT and requires 3-5 years of IT support, strong Microsoft experience (AD, Office 365), and the ability to work under stress, with TWIC card requirement.

You will manage servers, review firewall accesses, supervise help desk tasks, and collaborate with vendors on projects,

Qualifications

• Must read, write and speak clearly in English.
• TWIC is required.
• High school diploma.
• 3-5 years IT department support experience.
• Knowledge of Microsoft workstation operating systems.
• Experience with MS Office applications (Outlook, Excel, etc).
• Certifications in at least two of MS Server, VMware, SQL Server, Citrix Server.
• Hands-on with LAN/WAN technologies.
• Strong problem-solving and troubleshooting skills.
• Reliable, organized, and able to work under stress.
• Team player with initiative.
• Willing to learn and adapt to new knowledge.
• Ability to read, comprehend and learn.

Responsibilities

• Verify server functionality and identify potential issues.
• Manage all servers including file servers and Active Directory, GPO, printing services, and more.
• Review firewall accesses.
• Review site-to-site connectivity and anomalies.
• Maintain and troubleshoot network equipment.
• Administer SIP phone system servers.
• Troubleshoot and repair phones, switches, SBCs, and related gear.
• Configure call routing and group/menu trees.
• Maintain IT systems for optimal access.
• Review server synchronizations and backups.
• Assist Help Desk and handle tickets.
• Communicate with vendors on support and projects.
• Project management.
• Troubleshoot hardware, software, and OS; ensure current hardware/software.
• Create new user accounts and provide orientation.
• Train staff on new and existing technology.
• Maintain inventory of tech hardware, software and resources.
• Create and maintain help desk tickets for repairs.
• Install workstations and load required software.
• Maintain security of all technology.
• Prepare hardware for disposal when appropriate.
• Support vessel IT systems and in-house IT projects.
• Organize training sessions for non-department staff.
• Assist Help Desk to ensure operational continuity.
• Perform other related duties as required.

Skills

Active Directory

Citrix

Office 365

Networking

Troubleshooting

Remote management

Vendor coordination

Help desk

Education

High school diploma

TWIC required

Tools

MS Server

VMware Server

SQL Server

Citrix Server

Job description

Blessey Marine in Elmwood, LA is seeking an experienced IT Administrator to install and maintain computer hardware, software, and networking technologies across in-house and vessel systems. The role reports to the Director of IT and requires 3-5 years of IT support, strong Microsoft experience (AD, Office 365), and the ability to work under stress, with TWIC card requirement.

You will manage servers, review firewall accesses, supervise help desk tasks, and collaborate with vendors on projects,