Maritime Intelligence Field Operations Lead

Boston Engineering; Waltham (MA); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

Boston Engineering, based in Waltham, MA, seeks an Operations and Customer Service Lead for its Maritime Intelligence business. This full-time role involves ensuring customer support and operational excellence in deploying advanced sensing systems for government contracts.

The ideal candidate has 5-8 years in operations and is eligible for U.S. security clearance. A comprehensive benefits package and a salary range of $100,000-$180,000 are offered.

Qualifications

• 5-8 years of experience in operations, military system use and training, or product delivery.
• Experience with software, oceanographic sensors, underwater vehicles, or maritime systems.
• U.S. citizenship required; ability to obtain security clearance.

Responsibilities

• Lead operations and customer service for advanced sensing systems.
• Support customer technology evaluation and field deployment.
• Conduct installation and commissioning of systems.

Skills

Operations management

Military system use and training

Customer support

Technical troubleshooting

Education

Bachelor’s degree in Software Engineering, Systems Engineering, Operations or related field

Job description

Boston Engineering, based in Waltham, MA, seeks an Operations and Customer Service Lead for its Maritime Intelligence business. This full-time role involves ensuring customer support and operational excellence in deploying advanced sensing systems for government contracts.

The ideal candidate has 5-8 years in operations and is eligible for U.S. security clearance. A comprehensive benefits package and a salary range of $100,000-$180,000 are offered.