Maritime Field Operations Lead

Boston Engineering Corporation; Waltham (MA); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

Boston Engineering Corporation seeks an Operations and Customer Service Lead for its fast-growing Maritime Intelligence business. The role focuses on ensuring mission-ready capabilities and exceptional support throughout product lifecycles, with a strong emphasis on government contracting and field operations.

You will lead deployment, staff coordination, and real-world system operation while maintaining client readiness and coordinating with engineering and business development, in a

Qualifications

• 5-8+ years of experience in operations, military system use and training, or product delivery—preferably in defense or marine technology.
• Experience with software, oceanographic sensors, underwater vehicles, or maritime systems a plus.
• Bachelor’s degree in Software Engineering, Systems Engineering, Operations or related field(s).
• U.S. citizenship required; ability to obtain security clearance.

Responsibilities

• Support customer technology evaluation, integration, and field deployment of Maritime Intelligence systems.
• Coordinate staffing for technology events with BD, delivery, and engineering.
• Lead operational exercise plans aligned with customer mission profiles, including safety and logistics.

Skills

Operations management

Security clearance readiness

Customer-facing leadership

Education

Bachelor’s degree in Software/Systems Engineering

Tools

Software

Oceanographic sensors

Underwater vehicles

Maritime systems

Job description

Boston Engineering Corporation seeks an Operations and Customer Service Lead for its fast-growing Maritime Intelligence business. The role focuses on ensuring mission-ready capabilities and exceptional support throughout product lifecycles, with a strong emphasis on government contracting and field operations.

You will lead deployment, staff coordination, and real-world system operation while maintaining client readiness and coordinating with engineering and business development, in a