Maritime GSOC: Incident Response Operator

NightDragon Acquisition Corp.; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Paid Time Off

Parental Leave

401(k) Match

Stock Options

Life Insurance

Disability Insurance

Pet Insurance

Free Lunch

Unlimited Snacks

Job summary

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. The Global Security Operations Center (GSOC) Operator will deliver a seamless and efficient customer service and incident management experience.

The ideal candidate will monitor systems, respond to incidents, and escalate as needed, with 1+ year of experience in physical security and knowledge of

Qualifications

• 1+ year of experience in a physical security role.
• Knowledge of physical security systems.
• Experience in incident response.
• Ability to work in a fast-paced, dynamic environment.
• Ability to collaborate across business units to resolve incidents.

Responsibilities

• Monitor for, and respond to, physical security incidents.
• Collaborate with Risk Intelligence, IT, and InfoSec to respond to incidents.
• Notify incident commanders and escalate incidents per protocol.
• Participate in regular training and exercises for incident response.
• Collaborate with the Security Systems team to report malfunctions and conduct troubleshooting.
• Maintain a culture of customer service excellence.

Job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. The Global Security Operations Center (GSOC) Operator will deliver a seamless and efficient customer service and incident management experience.

The ideal candidate will monitor systems, respond to incidents, and escalate as needed, with 1+ year of experience in physical security and knowledge of