Global GSOC Operator: 24/7 Security & Incident Response

Koitecc Solutions; Scottsdale (AZ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401K with employer match

Discretionary paid time off

Parental leave policy

Award-winning office environment

Job summary

Axon’s Global Security Operations Center (GSOC) role is to safeguard operations and assets worldwide. You will monitor alarms and CCTV, dispatch security officers and first responders, and maintain strict confidentiality while handling sensitive information.

Join a fast-paced team that values proactive incident response, coordination with ERT, and continuous improvement of security systems and processes to protect life and property across the enterprise.

Qualifications

• High school diploma or equivalent; degree preferred.
• 1-3 years in security operations or related fields.
• Familiarity with CCTV monitoring systems and protocols.
• Ability to multitask and communicate clearly.

Responsibilities

• Monitor alarms (fire, door, and duress) and respond to emergencies.
• Watch CCTV to protect the building and assets.
• Dispatch responders and coordinate with police, fire, and EMS as needed.
• Maintain confidentiality and information security practices.
• Create dispatch records and incident reports for each shift.
• Collaborate with the Emergency Response Team (ERT).
• Monitor threat and risk intelligence sources to identify incidents.
• Troubleshoot security systems to ensure proper functionality.
• Participate in GSOC projects and take ownership where appropriate.

Skills

Multitasking

Communication skills

Security operations

Incident response

Calm under pressure

Education

High school diploma or equivalent

Associate or bachelor's in security/relevant field

Tools

CCTV systems

Alarm systems

Access control systems

Radio communications

Job description

Axon’s Global Security Operations Center (GSOC) role is to safeguard operations and assets worldwide. You will monitor alarms and CCTV, dispatch security officers and first responders, and maintain strict confidentiality while handling sensitive information.

Join a fast-paced team that values proactive incident response, coordination with ERT, and continuous improvement of security systems and processes to protect life and property across the enterprise.