Marine Transformation Analyst - Process Improvement

Royal Caribbean Group; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Royal Caribbean Group is seeking an Analyst, Marine Transformation to support GMO’s transformation efforts in Miami, onsite. You will create structure, visibility, and follow-through for transformation work across Global Marine Operations, focusing on current workflows and opportunities to improve clarity, consistency, and efficiency.

As part of the Transformation & Performance Office, you will analyze data, prepare materials, and coordinate initiatives that optimize how work is understood,

Qualifications

• Bachelor’s degree required in business, engineering, or similar areas.
• 1–2 years of experience in business analysis, process improvement, project management, operations, data analysis, transformation, or a related discipline.
• Experience supporting projects, workstreams, process reviews, or cross-functional activities in a business environment.
• Ability to gather, organize, and summarize information from multiple sources into clear notes, trackers, presentations, or working documents.
• Experience with process mapping, workshop support, facilitation, data gathering, metric review, documentation, or continuous improvement activities.
• Experience with process improvement, operational excellence, Lean Six Sigma, process engineering concepts, Agile, design thinking, or similar methodologies.
• Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and collaboration tools required.
• Maritime, cruise, logistics, hospitality, operations, or other complex industry exposure preferred.

Responsibilities

• Gather Information and Support Discovery: Collect and organize inputs from stakeholders, documents, data, and working sessions to help clarify current challenges and improvement opportunities.
• Document Processes and Ways of Working: Create clear process maps and supporting documentation that show how work is performed today, where handoffs occur, and where gaps or improvement areas may exist.
• Prepare and Edit Transformation Materials: Develop and refine presentations, summaries, trackers, and change-related content so information is accurate, organized, and ready for stakeholder review.
• Support Collaborative Meetings and Workshops: Prepare, document, and follow up on meetings and workshops to help teams align on problems, decisions, and next steps.
• Analyze Process Data and Metrics: Compile and interpret data from multiple sources to identify trends, process issues, and improvement opportunities. Apply process improvement methods to help translate metrics into clear insights.
• Support Process Improvement and Change Activities: Help identify process gaps and translate improvement ideas into practical recommendations, change roadmaps, standard work, or implementation support materials.
• Track Actions and Follow-Ups: Maintain action items, status updates, and working documents to help assigned activities move forward with clarity and accountability.
• Support Cross-Functional Collaboration: Coordinate with teams across GMO, brands, and enabling functions to gather input, clarify open items, and support shared understanding.
• Contribute to Transformation Tools and Standards: Create and maintain templates, trackers, job aids, and other shared resources that support consistent transformation practices.

Skills

Business Analysis

Process Mapping

Data Analysis

Documentation

Presentation Skills

Education

Bachelor’s degree in business or engineering

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Teams

Job description

Royal Caribbean Group is seeking an Analyst, Marine Transformation to support GMO’s transformation efforts in Miami, onsite. You will create structure, visibility, and follow-through for transformation work across Global Marine Operations, focusing on current workflows and opportunities to improve clarity, consistency, and efficiency.

As part of the Transformation & Performance Office, you will analyze data, prepare materials, and coordinate initiatives that optimize how work is understood,