Marine Service & Parts Specialist - Full Time

Bass Pro, LLC; Hampton (VA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Hampton, VA seeks a Service Specialist to support the Service Department's daily operations, including inventory checks, PDI, and delivery orientation. You will assist customers with service, warranty, and parts questions, and help with the sale of parts and accessories while ensuring accurate records in the IDS system.

The role requires lifting up to 50 pounds, friendly customer interaction, and ability to handle multiple tasks.

Qualifications

• High School education or equivalent experience.
• Must be at least 21 years old to qualify for this position.
• Able to lift up to 50 pounds and work in various conditions.

Responsibilities

• Assist in Service Department operations including inventory and PDI tasks.
• Greet customers and answer service, warranty, and parts questions.
• Assist Receiving with unloading, inspection, and VIN verification of new units.
• Explain unit operation, break-in and maintenance procedures to customers.
• Assist with IDS work orders and processing payments for parts and services.

Skills

Math basics

Customer service

Communication

Teamwork

Education

High School

Tools

IDS

Job description

Bass Pro Shops in Hampton, VA seeks a Service Specialist to support the Service Department's daily operations, including inventory checks, PDI, and delivery orientation. You will assist customers with service, warranty, and parts questions, and help with the sale of parts and accessories while ensuring accurate records in the IDS system.

The role requires lifting up to 50 pounds, friendly customer interaction, and ability to handle multiple tasks.