Marine Service Manager

Barton & Gray; North Stonington (CT); Hybride; USD 89 000 - 93 000; Plein temps

Résumé du poste

Barton & Gray Mariners Club in North Stonington, CT seeks a Marine Service Manager to lead field and shop operations across regional ports, ensuring vessels are maintained and ready for launch.

You will supervise technicians, coordinate parts, schedules, and on-call rotations while enforcing safety standards and providing technical mentorship. Strong communication is essential.

Qualifications

• Basic understanding of or ability to quickly learn equipment and facilities.
• Ability to maintain basic records and warranties.
• Ability to understand written directions in manuals and manufacturer sites.
• Proficient with Mac applications to complete and maintain records.
• Must be able to lift and carry up to 40 pounds.
• Must be able to access all areas of the facilities.
• Must be able to access all parts of the company equipment.

Responsabilités

• Field & Shop Operations Management: supervise technician repair efforts across regional ports and oversee shop mechanics.
• Maintenance Planning & Delivery: oversee maintenance plans, build weekly schedules, ensure vessels are prepared for launch.
• Quality Assurance & Technical Support: enforce repair quality standards, mentor junior staff, handle escalated calls.
• Parts & Supply Chain Coordination: liaison between technicians and parts department for timely orders.
• Workforce & On-Call Scheduling: establish weekend on-call rotations and monitor overtime to control labor costs.
• Communication: ensure clear cross-channel updates to leadership and field staff.
• General Duties & Safety: support regional goals; lead safety initiatives with HR and Fleet Operations.

Connaissances

Equipment understanding

Record keeping

Reading manuals

Mac proficiency

Lifting up to 40 lbs

Facility navigation

Access to equipment areas

Description du poste

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Marine Service Manager

North Stonington, CT, North Stonington, CT, US

Salary Range: $89,000.00 To $93,000.00 Annually

Barton & Gray Mariners Club is revolutionizing the yachting industry with best-in-class hospitality. As an exclusive yachting club, we provide private and memorable outings across 40 stunning harbors.

Primary Responsibilities:

Field & Shop Operations Management: Supervise technician repair efforts across all regional ports and oversee shop mechanics during shoulder-season and winter maintenance cycles.

Maintenance Planning & Delivery: Oversee RSC maintenance plans, build weekly maintenance schedules, and ensure vessels are fully prepared for launch in alignment with established timelines.

Quality Assurance & Technical Support: Enforce strict repair quality standards in the field, provide technical mentorship to junior staff, and handle escalated service support calls.

Parts & Supply Chain Coordination: Act as the primary liaison between regional/local technicians and the parts department to ensure accurate order processing and timely port delivery.

Workforce & On-Call Scheduling: Establish weekend on-call coverage rotations and monitor overtime for local and mobile technicians to manage labor costs effectively.

Communication: Facilitate clear, cross-channel communication regarding service issues to ensure leadership, facility management, and field staff remain informed.

General Duties: Perform additional operational and supervisory duties as required to support regional goals.

Safety & Compliance: Assist the Director, Fleet Operations with leading the service groups workplace safety initiatives, ensuring compliance with applicable U.S. Coast Guard, OSHA, environmental, and local regulatory requirements. In collaboration with Human Resources, facilitate and monitor safety policies, procedures, and training programs

Required Skills & Abilities:

Basic understanding of or ability to quickly learn the equipment and facilities to be maintained

Ability to maintain basic records and warranties

Ability to understand written directions in manuals and on manufacturer websites

Proficient with Mac applications as required to complete and maintain records

Must be able to lift and carry up to 40 pounds

Must be able to access and navigate all areas of the facilities

Must be able to access all parts of the company equipment