Marine Service Leader — Propulsion & Uptime

Laborde Products, Inc.; Deer Park (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Company holidays

Job summary

Laborde Products, Inc. is seeking a hands-on Service Manager to lead all service operations at our Deer Park, TX location.

The role emphasizes quick customer response, technician development, and a high-performance culture aligned with Laborde values. The successful candidate will drive frontline service excellence, oversee scheduling, diagnostics, and preventative maintenance, and ensure clear communication with customers and internal teams.

Qualifications

• Minimum 5 years of leadership experience.
• Mechanical or Technical background with propulsion systems understanding.
• Proven experience managing technicians in field service or shop environments.
• Strong customer service skills with ability to build trust and long-term relationships.
• Highly organized, detail-oriented, able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and manage all service operations for the Deer Park location.
• Directly manage technicians, ensuring accountability, productivity, and safety.
• Maintain compliance with safety standards and Laborde policies.
• Manage daily assignments including diagnostics, maintenance, rebuilds, and field service.
• Maximize technician utilization while maintaining high quality workmanship.
• Support technicians in field and shop to resolve urgent issues.
• Promote training, cross-training, and professional development.
• Serve as primary contact for service customers and key accounts.

Skills

Leadership

Mechanical/Technical background

Team management

Customer service

Organization

Tools

Service management systems

ERP platforms

Dispatch software

Job description

Laborde Products, Inc. is seeking a hands-on Service Manager to lead all service operations at our Deer Park, TX location.

The role emphasizes quick customer response, technician development, and a high-performance culture aligned with Laborde values. The successful candidate will drive frontline service excellence, oversee scheduling, diagnostics, and preventative maintenance, and ensure clear communication with customers and internal teams.