Marine Rigging Technician

West Marine; San Diego (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k)

Paid time off

Job summary

West Marine is seeking a Rigging Associate to support the Rig Shop operations, performing skilled rigging work, splicing, swaging, and custom fabrication while delivering exceptional customer service. You will apply trade knowledge to produce rigging solutions for both retail and production customers.

Under supervision, you will collaborate with Rig Shop personnel, produce quotes, process orders, assist customers in-store, and educate staff on rigging capabilities.

Qualifications

• Excellent verbal and written communication.
• Strong customer service and sales skills.
• Ability to read rigging diagrams and measurements.
• Experience with splicing and rigging installation.
• High school diploma or equivalent.

Responsibilities

• Collaborate with the Rigging Supervisor/Manager to prioritize and complete rigging work orders efficiently and accurately.
• Produce quotes, process orders, and manage production and payments for rigging products and services.
• Perform line splicing, rope cutting, swaging, hardware installation, and other rigging-related fabrication services.
• Drive sales through effective customer engagement and product knowledge.
• Communicate with customers and store leadership to ensure clarity of scope, pricing, and timelines for rigging services.

Skills

Verbal communication

Written communication

Customer service

Sales skills

Organization

Time management

Problem-solving

Microsoft Office

Rigging diagrams interpretation

Hands-on rigging

Education

High school diploma or equivalent

Tools

Rigging tools and equipment

Job description

West Marine is seeking a Rigging Associate to support the Rig Shop operations, performing skilled rigging work, splicing, swaging, and custom fabrication while delivering exceptional customer service. You will apply trade knowledge to produce rigging solutions for both retail and production customers.

Under supervision, you will collaborate with Rig Shop personnel, produce quotes, process orders, assist customers in-store, and educate staff on rigging capabilities.