Marina Operations Manager - Growth & Service

TPG Marinas; Scituate (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

TPG Marinas is seeking a Marina Manager for Scituate Marina to oversee all marina operations year-round. You will manage staffing, budgeting, maintenance, safety, customer service, and regulatory compliance while directing staff and coordinating with executive leadership.

The role requires leadership, financial acumen, and hands-on management across departments. The position emphasizes high standards of service, training, and operational excellence in a demanding waterfront environment with

Qualifications

• At least 2 years of proven experience in marina management.
• Must have reliable transportation.
• Evening, weekend and holiday availability required.
• Strong organization and communication skills.
• Ability to work on a team and independently.
• Ability to move into and out of small spaces and handle physical tasks.

Responsibilities

• Determine and maintain staffing needs to perform all functions of marina and service operations in accordance with TPG standards and practices.
• Ensure the facility and equipment are properly maintained, considering financial impact, aesthetics and function.
• Establish and implement high standards of cleanliness and professional service to customers.
• Ensure the marina is operated in compliance with all applicable local, state, and federal regulations.
• Maintain adequate records of storage and dockage.
• Enforce the terms and conditions of the agreements as well as the marina’s rules and regulations.
• Assist in preparing budget projections, operating within the budget, and preparing financial forecasts.
• Maintain proper inventory of fuel and retail merchandise to ensure continuous operations.
• Approve accounts payable in accordance with procurement guidelines.
• Monitor and collect accounts receivables.
• Rhythm meetings and reporting as determined by TPG Marinas.
• Identify/implement new strategies to grow revenues and manage expenses.
• Take charge and direct function of all personnel in connection with all emergencies.
• Fully responsible for safe handling of cash/credit cards, and for collection of all services rendered.
• Conduct ongoing review of marina rates and charges; adjust rates accordingly.
• Assist in any operation where a temporary shortage of help creates a problem.
• Attend and participate in industry events as required.
• Plans, organizes, directs, assigns, and coordinates the work done by all Employees.
• Inspect and follow up quantity and quality of work done by all Employees.
• Set up a suitable training of subordinate personnel through in-service training.
• Other duties as requested by the Executive Vice President of Marina Operations.

Skills

Marina management

Reliable transportation

Evening/weekends availability

Organizational skills

Communication skills

Teamwork

Physical stamina

Job description

TPG Marinas is seeking a Marina Manager for Scituate Marina to oversee all marina operations year-round. You will manage staffing, budgeting, maintenance, safety, customer service, and regulatory compliance while directing staff and coordinating with executive leadership.

The role requires leadership, financial acumen, and hands-on management across departments. The position emphasizes high standards of service, training, and operational excellence in a demanding waterfront environment with