Marina Operations Leader: Safety, Service & Efficiency

United States Digital Space LLC; West Palm Beach (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity Lifestyle Properties in West Palm Beach is seeking an Operations Manager to oversee on-site marina operations, safety, and staff leadership, ensuring smooth boat movements, fueling procedures, and maintenance. You will lead a hands-on team, implement efficient procedures, and collaborate with the General Manager to meet interdepartmental needs.

Join a hands-on leadership role focused on safety, productivity, and high standards of customer service, while ensuring regulatory compliance and

Qualifications

• High School Diploma or GED (Associated Degree, B.A. or B.S. preferred).
• Some prior experience and/or industry knowledge is preferred.
• Demonstrated Leadership.
• Excellent organizational and leadership abilities.
• Outstanding communication and people skills.
• Exceptional customer service skills.
• Valid driver's license.
• Full Weekend Availability.

Responsibilities

• Plan and monitor the day-to-day running of marina operations to ensure smooth progress.
• Interview, hire, and train yard staff to perform daily tasks for storage, fuel, maintenance, and Ship's Store.
• Demonstrate and uphold a high standard of customer service to subordinates.
• Perform daily walks of docks to ensure safety, cleanliness, functionality, and aesthetics.
• Evaluate the efficiency of marina procedures and apply improvements.
• Communicate with General Manager to set strategic goals and discuss issues.
• Collaborate with other department managers to facilitate efficient workflow.
• Participate in monthly health and safety meetings and address action items affecting health and safety.
• Supervise staff to ensure safety and customer service; provide constructive feedback.
• Oversee customer support processes and organize them to enhance customer satisfaction.
• Ensure legal compliance and conformity to established regulations.
• Execute spill prevention measures and know the procedures to follow in spills.
• Anything else needed or asked upon.

Skills

Leadership

Customer service

Communication skills

Safety-minded

Team management

Driving license

Education

High School Diploma or GED

Job description

Equity Lifestyle Properties in West Palm Beach is seeking an Operations Manager to oversee on-site marina operations, safety, and staff leadership, ensuring smooth boat movements, fueling procedures, and maintenance. You will lead a hands-on team, implement efficient procedures, and collaborate with the General Manager to meet interdepartmental needs.

Join a hands-on leadership role focused on safety, productivity, and high standards of customer service, while ensuring regulatory compliance and