Marina Operations Manager: Safety, Service & Efficiency

Equity LifeStyle Properties, Inc.; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package including medical, 3

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in West Palm Beach, FL, seeks an Operations Manager to supervise on-site marina activities, ensure safety, and drive staff performance through effective procedures.

You will lead dock operations, coordinate with the General Manager, hire and train staff, maintain facilities, and uphold high customer service standards while ensuring compliance and safety. This is a hands-on leadership role in a dynamic marina environment.

Qualifications

• High School Diploma or GED (or equivalent) required.
• Some prior marina/operations experience preferred.
• Demonstrated leadership and strong organizational abilities.
• Excellent communication and people skills are essential.
• Valid driver's license and willingness to work weekends are required.

Responsibilities

• Plan and supervise day-to-day marina operations for smooth progress.
• Interview, hire, and train staff for storage, fuel, maintenance, and Store tasks.
• Uphold high customer service standards and safety for staff and customers.
• Conduct daily dock safety checks and ensure cleanliness and functionality.
• Evaluate procedures and implement improvements to meet objectives.
• Coordinate with General Manager on strategic goals and resolve issues.
• Collaborate with other departments for efficient workflows.
• Attend monthly health and safety meetings and address action items.
• Supervise staff and provide constructive feedback to maintain service levels.
• Oversee customer support processes to enhance satisfaction.
• Ensure compliance with regulations and spill prevention procedures.

Skills

Leadership

Customer service

Communication

Organizational skills

Interpersonal skills

Driver's license

Weekend availability

Education

High School Diploma or GED

Associate Degree preferred

Job description

Equity LifeStyle Properties, Inc. in West Palm Beach, FL, seeks an Operations Manager to supervise on-site marina activities, ensure safety, and drive staff performance through effective procedures.

You will lead dock operations, coordinate with the General Manager, hire and train staff, maintain facilities, and uphold high customer service standards while ensuring compliance and safety. This is a hands-on leadership role in a dynamic marina environment.