Manufacturing Technical Trainer & Certification Lead

Smurfit-Westrock; Richmond (VA); On-site; USD 56,000 - 93,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Paid holidays

Job summary

Smurfit Westrock is seeking a Technical Trainer to support local training and certify operators and craftsmen. The role reports to the site General Manager and dotted lines to Operations Learning & Development, ensuring training for operator and craft certification and conducting assessments for progressing line skills.

The trainer will conduct daily floor training, support new hire onboarding, track training metrics, and help create SOPs and learning aids.

Qualifications

• 1–3 years leading or conducting training in manufacturing preferred.
• 2–4 years in manufacturing environment preferred.
• Knowledge of Learning Management Systems preferred.
• Microsoft Office experience preferred.

Responsibilities

• Completes daily technical training on the floor to assist with Certification.
• Partners with OPS L&D to support New Hire Orientation and onboarding.
• Tracks, evaluates, and measures training locally using the Dept. Training.
• Supports site-specific technical learning solution creation (SOPs, workflows).
• Develops relationships with trainees and leaders; participates in hiring processes.
• Conducts training on all shifts and promotes safety-mindedness.
• Oversees Train the Trainer process and supports certification management.

Skills

Growth & results orientation

Innovation

Interpersonal skills

Accountability

Influence

Decision making

Communication

Quality focus

Education

Learning Management System knowledge

MS Office (Word, Excel, PowerPoint)

Tools

Learning Management System

Microsoft Office

Job description

Smurfit Westrock is seeking a Technical Trainer to support local training and certify operators and craftsmen. The role reports to the site General Manager and dotted lines to Operations Learning & Development, ensuring training for operator and craft certification and conducting assessments for progressing line skills.

The trainer will conduct daily floor training, support new hire onboarding, track training metrics, and help create SOPs and learning aids.