Manufacturing Team Lead

Quest Global; Windsor Locks (CT); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Quest Global is seeking a seasoned leader to oversee a 10–20 person engineering and manufacturing team at a customer site. You will own customer satisfaction, project delivery, and key business metrics while building strong client relationships.

Responsibilities include forecasting, resource planning, risk management, and mentoring team members. Hybrid role based in Windsor Locks, CT, with travel to customer sites as needed. Citizenship: US. 60% onsite, first shift hours.

Qualifications

• 3+ years of experience leading, mentoring, coaching, or supervising technical, engineering, or manufacturing personnel.
• 2+ years of experience in manufacturing, manufacturing engineering, or a related technical discipline.
• Experience managing projects, resources, schedules, deliverables, and customer expectations.
• Demonstrated ability to build and maintain strong customer relationships.
• Strong project management, organizational, problem-solving, and time-management skills.
• Excellent written, verbal, and presentation communication skills.
• Strong business acumen with an understanding of project financials, resource planning, forecasting, and risk management.
• Proficiency with Microsoft Office applications.
• Familiarity with aerospace manufacturing and highly regulated industry environments.
• Working knowledge of manufacturing processes such as machining, welding, and assembly.
• Strong process-oriented mindset with a focus on continuous improvement.
• Ability to work effectively in a fast-paced, team-oriented, and global environment.
• Ability to work occasional extended hours to meet business and customer deadlines.
• Ability to use personal transportation to visit customer locations as required.

Responsibilities

• Lead and manage a team of 10–20 engineering and manufacturing professionals supporting a customer site.
• Own customer satisfaction, employee engagement, project delivery, and Quest Global business metrics for the assigned team.
• Build and maintain strong customer relationships and serve as a key point of contact for customer needs, concerns, and escalations.
• Manage workload forecasting, resource assignments, project schedules, deliverables, and overall project health.
• Ensure projects are delivered on time, within quality requirements, and in alignment with customer expectations.
• Monitor project risks, financial performance, staffing needs, and business objectives; elevate issues as needed.
• Develop team capability through training plans, mentoring, coaching, performance management, and knowledge-gap closure.
• Support interviewing, onboarding, employee development, succession planning, and business continuity.
• Conduct regular team meetings and employee performance reviews while driving engagement and accountability.
• Identify and pursue opportunities for additional work, team growth, and continuous improvement.
• Collaborate with Quest Global leadership and internal departments to improve processes, productivity, and delivery performance.
• Support customer manufacturing and engineering activities and execute technical work as needed under assigned Statements of Work.
• Ensure compliance with Quest Global policies, customer requirements, quality standards, and applicable aerospace regulations.
• Support manufacturing engineering activities including process review and improvements.

Skills

Leadership

Project management

Customer relations

Communication

Time management

Problem solving

Tools

Microsoft Office

Job description

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

What You will Do:

• Lead and manage a team of 10–20 engineering and manufacturing professionals supporting a customer site.
• Own customer satisfaction, employee engagement, project delivery, and Quest Global business metrics for the assigned team.
• Build and maintain strong customer relationships and serve as a key point of contact for customer needs, concerns, and escalations.
• Manage workload forecasting, resource assignments, project schedules, deliverables, and overall project health.
• Ensure projects are delivered on time, within quality requirements, and in alignment with customer expectations.
• Monitor project risks, financial performance, staffing needs, and business objectives; elevate issues as needed.
• Develop team capability through training plans, mentoring, coaching, performance management, and knowledge-gap closure.
• Support interviewing, onboarding, employee development, succession planning, and business continuity.
• Conduct regular team meetings and employee performance reviews while driving engagement and accountability.
• Identify and pursue opportunities for additional work, team growth, and continuous improvement.
• Collaborate with Quest Global leadership and internal departments to improve processes, productivity, and delivery performance.
• Support customer manufacturing and engineering activities and execute technical work as needed under assigned Statements of Work.
• Ensure compliance with Quest Global policies, customer requirements, quality standards, and applicable aerospace regulations.
• Support manufacturing engineering activities including process review and improvements.

Work Experience

What You Will Bring:

• 3+ years of experience leading, mentoring, coaching, or supervising technical, engineering, or manufacturing personnel.
• 2+ years of experience in manufacturing, manufacturing engineering, or a related technical discipline.
• Experience managing projects, resources, schedules, deliverables, and customer expectations.
• Demonstrated ability to build and maintain strong customer relationships.
• Strong project management, organizational, problem-solving, and time-management skills.
• Excellent written, verbal, and presentation communication skills.
• Strong business acumen with an understanding of project financials, resource planning, forecasting, and risk management.
• Proficiency with Microsoft Office applications.
• Familiarity with aerospace manufacturing and highly regulated industry environments.
• Working knowledge of manufacturing processes such as machining, welding, and assembly.
• Strong process-oriented mindset with a focus on continuous improvement.
• Ability to work effectively in a fast-paced, team-oriented, and global environment.
• Ability to work occasional extended hours to meet business and customer deadlines.
• Ability to use personal transportation to visit customer locations as required.

Pay Range: $65,000 - $80,000

Work Requirements:

This role is considered a hybrid role located in Windsor Locks, CT with 60% of your time spent onsite.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working first shift hours (7:30am – 4:00pm).
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Citizenship requirement:

Due to the nature of the work, U.S. citizenship is required

Travel requirements:

Due to the nature of the work, 5% of travel is required