Manufacturing Sales Support & Data Analytics

Multifab, Inc.; Spokane Valley (WA); Sur place; USD 30 000 - 34 000; Plein temps

Résumé du poste

Multifab Inc in Spokane Valley, WA is seeking a Sales Assistant to provide administrative, operational, and analytical support to the outside sales team within the Manufacturing Division. This role emphasizes accurate data handling, proactive follow-up, and cross‑department coordination to meet customer needs.

The ideal candidate is highly organized, detail‑oriented, proficient in Microsoft Excel, and capable of managing multiple priorities while maintaining a positive customer experience.

Qualifications

• High school diploma or equivalent required; additional education in business administration, sales support, or related field preferred.
• Previous experience in administrative support, sales coordination, customer service, data entry, or related position preferred.
• Proficiency in Microsoft Excel, including formulas, sorting, filtering, formatting, and working with large data sets.
• Strong computer skills and ability to learn new software and business systems.
• Ability to perform basic mathematical calculations accurately, including percentages, pricing calculations, and quantities.
• Strong attention to detail with a high degree of accuracy in data entry and recordkeeping.

Responsabilités

• Provide daily administrative and operational support to outside sales representatives.
• Enter, update, and maintain customer information, sales records, pricing information, and other data within company systems.
• Assist with preparing sales documentation, customer correspondence, reports, and presentations.
• Track outstanding quotes, customer inquiries, requests, and sales activities to ensure timely follow‑up.
• Maintain organized and accurate electronic records, spreadsheets, and customer documentation.
• Coordinate with internal departments, including production, customer service, estimating, and accounting, to support customer needs and sales activities.
• Identify outstanding tasks and proactively follow up to ensure completion.
• Serve as an additional point of contact for customers, providing timely, professional, and accurate communication.
• Assist outside sales representatives with customer inquiries, requests for information, and routine follow‑up.
• Communicate updates regarding quotes, orders, product information, and other sales‑related matters as appropriate.
• Track customer requests and ensure questions or concerns are directed to the appropriate team members.
• Maintain positive working relationships with customers and internal departments.
• Follow through on commitments and communicate outstanding items to the sales team.
• Generate and maintain routine and ad hoc sales reports using company systems and Microsoft Excel.
• Review sales data to identify trends, discrepancies, outstanding items, and opportunities for follow‑up.
• Organize and interpret information into clear, useful summaries for the sales team and management.
• Assist with tracking customer purchasing activity, sales performance, and other key sales metrics.
• Perform basic mathematical calculations related to pricing, quantities, percentages, and sales information.
• Verify data accuracy and identify inconsistencies requiring correction or further review.
• Develop and maintain spreadsheets and tracking tools to improve organization, reporting, and efficiency.

Connaissances

Excel proficiency

Data entry

Administration

Communication

Organization

Formation

High school diploma

Business administration a plus

Outils

Microsoft Excel

Company systems

Description du poste

Multifab Inc in Spokane Valley, WA is seeking a Sales Assistant to provide administrative, operational, and analytical support to the outside sales team within the Manufacturing Division. This role emphasizes accurate data handling, proactive follow-up, and cross‑department coordination to meet customer needs.

The ideal candidate is highly organized, detail‑oriented, proficient in Microsoft Excel, and capable of managing multiple priorities while maintaining a positive customer experience.