Manufacturing Quality Specialist

Green Bay Packaging; Green Bay (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) matching

Job summary

Green Bay Packaging seeks a Manufacturing Quality Specialist to support product quality, safety, and continuous improvement. This role assists the Technical Manager in planning, implementing, monitoring, and improving quality systems and processes.

You will help ensure the effectiveness of the Product Quality and Safety Program and drive enhancements across operations. Responsibilities include leading CAPA-driven improvements, root cause analyses, data-based problem solving, and supporting

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, or related field preferred
• Minimum 1–3 years in a manufacturing or quality environment preferred; internships, co-op, or project work considered
• Proficient in Microsoft Office Applications

Responsibilities

• Drive continuous improvement initiatives related to nonconformances, customer complaints, product returns, rework, and CAPA
• Investigate quality issues, conduct root cause analyses, and implement corrective actions with cross-functional teams
• Analyze quality and process performance data to identify trends and drive measurable improvements
• Support customer audits, site visits, complaint investigations, and product performance reviews
• Maintain quality and product safety documentation, records, specifications, and supplier quality requirements
• Assist in development and continuous improvement of quality systems, procedures, and work instructions
• Provide quality-related training to production and operations personnel
• Participate in internal audits, inspections, and verification activities; support corrective action follow-up
• Collaborate with manufacturing, maintenance, and technical teams to improve product quality and process capability
• Ensure compliance with customer, regulatory, and company quality standards and requirements

Skills

Analytical skills

Problem-solving

Communication skills

Organizational skills

Education

Bachelor's degree in Engineering or related

Tools

Microsoft Office Applications

Job description

DescriptionWe are seeking a Manufacturing Quality Specialist to support our commitment to product quality, safety, and continuous improvement. This role will assist the Technical Manager in planning, implementing, monitoring, and continuously improving quality systems and processes. The Quality Engineer will help ensure the effectiveness of the Product Quality and Safety Program, supporting compliance with internal standards and external customer requirements while driving initiatives that enhance quality performance and operational excellence.

Key Responsibilities

• Drive continuous improvement initiatives related to nonconformances, customer complaints, product returns, rework, and corrective and preventive actions.
• Investigate quality issues, conduct root cause analyses, and implement effective corrective actions in collaboration with cross-functional teams.
• Analyze quality and process performance data to identify trends, support problem-solving activities, and drive measurable process improvements.
• Support customer audits, site visits, complaint investigations, and product performance reviews to ensure customer satisfaction and compliance.
• Maintain quality and product safety documentation, records, specifications, and supplier quality requirements.
• Assist in the development, implementation, and continuous improvement of quality systems, procedures, and work instructions.
• Provide quality-related training and guidance to production and operations personnel to promote a culture of quality and continuous improvement.
• Participate in internal audits, inspections, and verification activities, and support corrective action follow-up.
• Collaborate with manufacturing, maintenance, and technical teams to improve product quality, process capability, and operational performance.
• Support compliance with customer, regulatory, and company quality standards and requirements.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, or a related field preferred; equivalent combination of education and experience considered.
• Minimum of 1-3 years of experience in a manufacturing or quality environment preferred; internships, co-op experience, or applicable project work will be considered.
• Proficient in Microsoft Office Applications
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to work effectively both independently and within cross-functional teams.
• Experience in a unionized manufacturing environment is preferred but not required.

Compensation & Benefits

In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k).

Company Overview

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.