Manufacturing Quality Engineer — Lead Process Improvements

Gentex Corporation; Zeeland (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Gentex Corporation is seeking a skilled Quality Engineer to provide technical quality engineering support to the Customer Quality Engineering team at the point of manufacturing. You will be involved in containment, analysis, and corrective actions for zero-mile and warranty returns from customers.

You will lead cross-functional teams, clarify customer expectations, prioritize issues, and drive improvements across the value stream, communicating opportunities to product development for new

Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Quality or related field.
• Strong understanding of Gentex manufacturing processes.
• Ability to understand and communicate engineering concepts, as well as manufacturing processes.
• Proficiency in problem solving tools, CT+, and BI.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Investigate all manufacturing related customer returns using formal problem-solving tools, and documenting in CT+.
• Lead cross-functional teams through the problem-solving process, as necessary.
• Clarify customer expectations and communicate to the appropriate manufacturing team.
• Prioritize quality issues and projects to be executed by the manufacturing team.
• Provide pulse of customers to the manufacturing team using various communication channels.
• Identify and coordinate continuous improvement activities within the assigned manufacturing area.
• Assess risk and validate process changes within the manufacturing process.
• Drive product/process improvements as early as possible in the manufacturing process (value stream), to ensure greatest company benefit.
• Communicate continuous improvement opportunities to product development teams for new product launches based on lessons learned from field concerns.
• Other duties as assigned.

Skills

Problem solving tools

CT+

BI

Microsoft Office

Engineering communication

Education

Bachelor's degree in Mechanical, Electrical, or Quality

Tools

CT+

Job description

Gentex Corporation is seeking a skilled Quality Engineer to provide technical quality engineering support to the Customer Quality Engineering team at the point of manufacturing. You will be involved in containment, analysis, and corrective actions for zero-mile and warranty returns from customers.

You will lead cross-functional teams, clarify customer expectations, prioritize issues, and drive improvements across the value stream, communicating opportunities to product development for new