Manufacturing Quality Engineer - Data-Driven Impact

Lenovo Inc.; North Carolina; On-site; USD 110,000 - 150,000; Full time

Job summary

Lenovo in Whitsett, North Carolina seeks an experienced Quality Engineer to own product quality initiatives across the manufacturing lifecycle. You will lead investigations, drive containment, root cause analysis, and corrective actions while building strong relationships with customers and partners.

You will analyze global quality data, monitor metrics such as DPPM, yield, and warranty trends, and coordinate with Product Development, Operations, and Suppliers to sustain quality objectives.

Qualifications

• Bachelor's degree in engineering or related field.
• 8+ years of engineering experience.
• Experience leading cross-functional investigations and CAPA.

Responsibilities

• Serve as the primary quality representative for assigned products and customers.
• Lead cross-functional investigations and containment actions for quality issues.
• Establish relationships with customers and partners for escalations and reviews.
• Analyze quality data across global sites to identify systemic risks.
• Monitor metrics such as DPPM, yield, warranty trends; drive improvements.
• Lead problem-solving using 8D, 5-Why, FMEA, SPC.
• Coordinate with Product Development, Operations, Supplier Quality, Procurement, and Manufacturing.
• Lead customer quality reviews, executive escalations, and management reporting.
• Mentor junior quality engineers; develop dashboards for quality performance.
• Support New Product Introduction and qualification activities.

Skills

Quality engineering

Root cause analysis

Cross-functional collaboration

Statistical analysis

8D method

SPC

NPI support

Executive reporting

Education

Bachelor's degree

Job description

Lenovo in Whitsett, North Carolina seeks an experienced Quality Engineer to own product quality initiatives across the manufacturing lifecycle. You will lead investigations, drive containment, root cause analysis, and corrective actions while building strong relationships with customers and partners.

You will analyze global quality data, monitor metrics such as DPPM, yield, and warranty trends, and coordinate with Product Development, Operations, and Suppliers to sustain quality objectives.