Manufacturing QA Lead – Root Cause & Process Improvement

Trelleborg Group; Town of Pawling (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Bonus/incentive opportunity

Paid Time Off

Parental Leave

Training and development

Employee Assistance Program (EAP)

Job summary

Trelleborg is seeking a Quality Supervisor to oversee incoming inspection of parts and materials and manage investigations into poor-quality customer complaints. You will lead Quality Technicians, coordinate investigations, and ensure corrective actions are implemented and verified.

The role requires strong analytical skills, leadership experience, and a solid understanding of ISO 9001 practices. Excellent communication and teamwork are essential for success.

Qualifications

• Must have experience in an industrial manufacturing quality role.
• Minimum of five (5) years Quality Assurance experience in a manufacturing/fabrication business
• Minimum of two (2) years in a supervisory or leadership position.
• High School or Equivalent degree, Some college preferred, Engineering discipline.
• Experience with ISO 9001 standard practices
• Experience in root cause analysis, corrective action implementation
• Strong analytical skills and critical thinking
• Computer literate
• Experienced in the use of basic measurement and inspection tools including, but not limited to calipers, rulers, and comparators.
• Able to read and understand blueprints / drawings.
• Excellent communication skills, both written and verbal
• Good organizational skills

Responsibilities

• Oversee the efforts of the Quality Technicians on the incoming inspection of parts and materials. Supervise and coordinate the activities of inspectors, delegate work and monitor time and attendance.
• Coordinate internal team efforts to investigate customer complaints and returns for all poor-quality customer complaints. Document 8D reports with findings and ensure root cause is identified as well as corrective actions are planned, implemented, and verified.
• Develop and implement quality control systems and checks to provide support to the production team activities to ensure product is right and on time through meetings, discussions, working groups, action items, and reporting.
• Provide metric data in support of upper management and corporate reporting.
• Initiate and lead collaboration of quality improvement projects and teams.
• Present solutions for continuous project improvement.

Skills

Leadership

Quality Assurance

ISO 9001

Root cause analysis

Analytical thinking

Communication skills

Education

High School Diploma or equivalent

Some college preferred, Engineering discipline

Tools

Calipers

Rulers

Comparators

Blueprint reading

Job description

Trelleborg is seeking a Quality Supervisor to oversee incoming inspection of parts and materials and manage investigations into poor-quality customer complaints. You will lead Quality Technicians, coordinate investigations, and ensure corrective actions are implemented and verified.

The role requires strong analytical skills, leadership experience, and a solid understanding of ISO 9001 practices. Excellent communication and teamwork are essential for success.