Manufacturing QA Lead - Drive Quality & Team Excellence

Daimler Truck; High Point (NC); On-site; USD 95,000 - 121,000; Full time

Benefits offered by this job

Annual bonus program

401k with company match

Vacation - 4 weeks

Holidays - 13+ days

Parental leave - 8 weeks

Employee assistance program

Healthcare plans and wellness programs

Onsite fitness

Tuition assistance

Volunteer paid time off

Disability insurance

Job summary

Daimler Truck North America is seeking a Manufacturing Quality Assurance Supervisor II in High Point, NC to lead a QA team partnering with Operations to ensure products meet safety and quality standards. You will drive performance through coaching, problem solving, and cross-functional collaboration to keep processes running right the first time.

You will monitor key quality indicators, drive corrective actions, and support investigations, with a priority on safety and continuous improvement

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, Business, or related field with 4+ years’ experience.
• Six+ years leading teams in manufacturing or similar environments.
• Experience leading hourly employees in a fast-paced manufacturing setting.
• Experience with structured problem-solving methods (8D, 5 Why, A3, Six Sigma).
• Experience with quality systems such as FMEA, Control Plans, SPC, APQP, PPAP.
• Strong problem-solving and root cause analysis; data-driven decisions.
• MS Office proficiency.
• Excellent verbal and written communication.
• Ability to analyze performance metrics.

Responsibilities

• Champion safety culture and comply with safety requirements.
• Lead, coach, and develop QA team members.
• Partner with Operations, Manufacturing, Engineering to improve quality.
• Drive containment, root-cause analysis, corrective actions, verification.
• Facilitate structured problem-solving and continuous improvement.
• Monitor KPIs like FTT, DPU, audits, defect trends; act to meet objectives.
• Ensure compliance with design-critical processes and work instructions.
• Support investigations into internal, customer, supplier quality concerns.
• Foster collaboration across functions to drive quality excellence.

Skills

Team leadership

Quality assurance

Structured problem-solving

Root cause analysis

Data analysis

Cross-functional collaboration

MS Office

Excellent communication

Safety compliance

Manufacturing process knowledge

Education

Bachelor’s degree in Engineering, Manufacturing, Quality, Business, or related field

Four years of relevant experience in manufacturing/quality with degree

Tools

FMEA

Control Plans

SPC

APQP/PPAP

8D problem solving

Job description

Daimler Truck North America is seeking a Manufacturing Quality Assurance Supervisor II in High Point, NC to lead a QA team partnering with Operations to ensure products meet safety and quality standards. You will drive performance through coaching, problem solving, and cross-functional collaboration to keep processes running right the first time.

You will monitor key quality indicators, drive corrective actions, and support investigations, with a priority on safety and continuous improvement