Manufacturing Program Manager: Delivery & Customer Lead

Riverside Mfg., LLC; Huntertown (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Riverside Manufacturing seeks a Program Manager to own customer relationships and drive programs across Engineering, Manufacturing, and Sales. You will ensure on-time delivery, quality conformance, and satisfaction from quote to program completion, coordinating milestones and risk mitigation with cross-functional teams.

The role requires 3–5 years in manufacturing program management, strong communication skills, and experience with ERP systems and MS Office.

Qualifications

• Bachelor’s degree in Engineering, Business, Manufacturing, or related field.
• 3–5 years of experience in program or project management in a manufacturing environment.
• Demonstrated ability to manage multiple programs simultaneously in a fast-paced environment.
• Strong written and verbal communication skills with customer-facing experience.
• Proficiency with ERP systems and Microsoft Office Suite.

Responsibilities

• Serve as the primary point of contact for assigned customers throughout the program lifecycle.
• Communicate program status, schedule updates, risks, and corrective actions proactively.
• Manage customer expectations and resolve issues before they escalate.
• Participate in customer visits, program reviews, and business development meetings.
• Translate customer requirements into actionable engineering deliverables.
• Drive timely resolution of design changes, ECOs, PCNs, and technical queries.
• Ensure design-for-manufacturability considerations are captured early in the program.

Skills

Customer relationship management

Program management

Cross-functional collaboration

Communication skills

Microsoft Office

Education

Bachelor’s degree in Engineering, Business, Manufacturing, or related field

Tools

ERP systems

Job description

Riverside Manufacturing seeks a Program Manager to own customer relationships and drive programs across Engineering, Manufacturing, and Sales. You will ensure on-time delivery, quality conformance, and satisfaction from quote to program completion, coordinating milestones and risk mitigation with cross-functional teams.

The role requires 3–5 years in manufacturing program management, strong communication skills, and experience with ERP systems and MS Office.