Manufacturing Process Documentation Intern (Summer 2027)

Systems, LLC.; Malvern (AR); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Development & Skills Training

Networking

Mentorship

Conversations with Leaders

Community Giving

Job summary

The Manufacturing Process Documentation Intern at Chamberlain Group will support Manufacturing Engineering, Quality and Safety by observing, documenting, and helping define processes across the plant. This highly collaborative role blends floor observations with structured documentation—SOPs, work instructions, and visual aids—to improve safety, quality, and operational consistency.

Ideal candidates are pursuing a Bachelor’s degree, with strong writing and communication skills, proficiency in

Qualifications

• Pursuing a Bachelor’s degree in a technical, analytical, or process-focused field.
• Strong writing and documentation abilities.
• Experience with SOPs or process documentation is a plus.
• Comfortable in a manufacturing environment.

Responsibilities

• Observe floor operations to understand how work is performed.
• Photograph and annotate processes with focus on safety and quality.
• Develop and standardize SOPs, work instructions, and visual aids.
• Identify safety-critical steps and quality checkpoints.
• Collaborate with cross-functional teams to ensure accurate documentation.
• Maintain records, version control, and traceability.
• Contribute to continuous improvements in documentation standards.

Skills

Strong critical thinking

Observation and analytical skills

Documentation and technical writing

Communication with diverse stake-hold

MS Word & Excel proficiency

Education

Bachelor’s degree in technical/analytical/process field

Tools

Microsoft Word

Microsoft Excel

Job description

About Chamberlain Group

Chamberlain Group is a global leader in access solutions. Our leading brands like LiftMaster, Chamberlain, Merlin and Grifco are found in millions of homes and commercial applications across the globe. Our innovative products powered by the myQ digital ecosystem provide customers with smart access solutions to move safely through garages, homes, communities, businesses, and storage facilities. At Chamberlain Group, we hire smart people to work on cool products for a connected world.

About our Internship Program

At Chamberlain Group, our interns work on real, meaningful projects that are at the center of our business strategy and our company’s transformation. Our program offers you: Development & Skills Training: We offer informative workplace success sessions to hone your skills, covering topics from time management to effective communication. Networking: Events are open to interns and full‑time employees to encourage early‑career networking and guidance opportunities. Mentorship: You’ll be assigned a full‑time employee as your mentor who will guide you throughout your program. Conversations with Leaders: Meet with and learn from our CEO and other leaders at CG through intimate and authentic Q&A sessions. Community Giving: Attend volunteer outings with other interns to give back in the community.

Position Summary

The Manufacturing Process Documentation Intern will support Manufacturing Engineering, Quality, and Safety teams by observing, documenting, and helping define manufacturing processes across the plant. This role focuses on converting real‑world work into clear, accurate, and usable documentation—including Standard Operating Procedures (SOPs), Visual Work Instructions (VWIs), and related materials that support safety, quality, training, and operational consistency. This is a highly collaborative, hands‑on role that blends time on the manufacturing floor with structured documentation, systems thinking, and cross‑functional collaboration. The position is ideal for a curious, detail‑oriented individual interested in manufacturing, quality, and safety.

Essential Duties & Responsibilities

• Observe manufacturing operations on the floor to understand how work is actually performed, including interviewing operators, leads, and supervisors to capture critical knowledge.
• Photograph, annotate, and take structured notes on manufacturing processes, with attention to safety, quality, and operational relevance.
• Develop, revise, and standardize process documentation, including SOPs, work instructions, and visual aids, in collaboration with Manufacturing Engineering, Quality, and Safety.
• Identify and document safety‑critical steps, quality checkpoints, required controls, and escalation paths within processes.
• Help define and clarify processes that are undocumented, inconsistently documented, or changing due to new methods, equipment, or improvements.
• Collaborate with cross‑functional stakeholders to ensure documentation is accurate, usable, and aligned with engineering intent and quality requirements.
• Support the development and improvement of documentation frameworks, templates, standards, and organizational systems.
• Ensure documentation is suitable for multiple audiences, including floor operators, supervisors, quality inspectors, engineers, and new hires.
• Participate in meetings, reviews, and walkthroughs related to process definition, safety, quality, and training.
• Maintain organized records, version control, and traceability for documentation updates.
• Contribute to continuous improvement efforts by identifying gaps, ambiguities, or opportunities for better clarity and standardization.

Minimum Qualifications

• Currently pursuing a Bachelor’s degree in a technical, analytical, or process‑focused field.
• Strong critical thinking skills with the ability to observe complex work and translate it into clear, structured documentation.
• Proficiency with Microsoft Office applications, particularly Word and Excel, for creating, formatting, and maintaining professional documentation.
• Demonstrated attention to detail, organization, and follow‑through.
• Ability to communicate effectively with a wide range of stakeholders, including hourly operators, engineers, quality personnel, and supervisors.
• Comfortable working in a manufacturing environment and observing hands‑on production processes.
• Ability to balance multiple tasks and collaborate effectively as part of a team.
• Curiosity, initiative, and a willingness to ask questions and seek clarity.

Preferred Qualifications

• Strong written communication skills, including the ability to present information clearly and logically.
• Coursework or experience related to manufacturing, quality systems, safety, operations, process design, or documentation.
• Experience creating or working with SOPs, work instructions, training materials, or other structured documentation.
• Familiarity with safety concepts, quality assurance principles, or continuous improvement methods.
• Interest in pursuing a future career in Technical Documentation, Manufacturing Engineering, Quality, Safety, or a related technical discipline.

Work Environment

• Approximately 25% of time spent on the manufacturing floor observing and documenting processes.
• Approximately 75% of time spent in an office or collaborative environment focused on documentation, analysis, and coordination.
• Some exposure to safety‑and quality‑critical processes where accuracy and clarity are essential.

We are currently only considering applicants for internship and co‑op positions who do not require employment sponsorship now or in the future. Candidates working on OPT authorization will not be considered.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Chamberlain Group is an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry, marital, disabled or veteran status. Chamberlain Group is committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [e-mail].

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S.

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