Manufacturing Order Entry Specialist: Path to Inside Sales

iKey, LTD; Austin (TX); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

iKey, LTD in Austin, TX, is seeking a Sales Order Support Specialist to help enter complex orders quickly and accurately. The role supports sales with ship dates, lead times and inventory information, coordinating with production and buyers to ensure smooth fulfillment.

Starting pay ranges from $28 to $30 per hour, with benefits including 401(k), health insurance and paid time off. This is a fast-paced, high-energy position grounded in customer service and teamwork.

Qualifications

• No less than 5 years of manufacturing Sales Order Entry experience or equivalent data entry experience.
• Proficient in MS Office Suite and ERP systems.
• Experience with Salesforce is a PLUS.
• Must have a POSITIVE ATTITUDE and be a TEAM PLAYER.
• Experience working closely with Operations and Sales.

Responsibilities

• Input complicated orders into database with accuracy.
• Inform sales on estimated ship dates, lead times, inventory and parts availability.
• Run reports for sales and marketing as needed.
• Coordinate outbound products with production for assembly.
• Work with buyer and finance on data entry and inventory.
• Cross train and back up shipping coordinator and client services.
• Provide great customer service via phone or email.
• Communicate effectively with all levels of management.
• Manage time, workflow, and priorities to meet goals.
• Be proactive and punctual in a high energy, fast-paced environment.
• Process RMA returns and repairs with production to resolve issues.

Skills

Sales Order Entry

MS Office

ERP software

Salesforce

Positive attitude

Team player

Education

High School Diploma or Equivalent

Tools

MS Office Suite

ERP software

Salesforce

Job description

iKey, LTD in Austin, TX, is seeking a Sales Order Support Specialist to help enter complex orders quickly and accurately. The role supports sales with ship dates, lead times and inventory information, coordinating with production and buyers to ensure smooth fulfillment.

Starting pay ranges from $28 to $30 per hour, with benefits including 401(k), health insurance and paid time off. This is a fast-paced, high-energy position grounded in customer service and teamwork.