Manufacturing Order & Customer Care (Incentive Pay)

Quaker Houghton; California (MO); On-site; USD 35,000 - 50,500; Full time

Job summary

A global chemical specialties company located in California, Missouri, is seeking a Customer Service Representative to process orders and inquiries in a manufacturing environment. The ideal candidate will have 1-2 years of experience in customer service, strong communication skills, and the ability to work in a team environment. Responsibilities include maintaining order accuracy, timely customer communications, and managing customer data. Competitive compensation and benefits offered based on experience.

Qualifications

• 1-2 years customer service experience required.
• Must be proficient in Word, Excel, Outlook.
• Ability to work flexibly with minimal supervision.

Responsibilities

• Process orders and inquiries by telephone and fax.
• Maintain performance metrics for order accuracy.
• Communicate timely with customers on order status.

Skills

Professional verbal and written communication skills

Attention to detail

Multi-tasking

Interpersonal skills

Education

HS Diploma or GED

College degree preferred

Tools

Word

Excel

Outlook

JD Edwards

Job description

A global chemical specialties company located in California, Missouri, is seeking a Customer Service Representative to process orders and inquiries in a manufacturing environment. The ideal candidate will have 1-2 years of experience in customer service, strong communication skills, and the ability to work in a team environment. Responsibilities include maintaining order accuracy, timely customer communications, and managing customer data. Competitive compensation and benefits offered based on experience.