Manufacturing Operations Specialist
HCL Technologies Limited
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Benefits offered by this job
Job summary
HCLTech is seeking a Manufacturing Operations Specialist IV to join a dynamic manufacturing organization in Santa Clara. This senior role leads manufacturing execution, production control, and operational performance, acting as a strategic partner to Operations and coordinating with Planning, Materials, Supply Chain, Engineering, Quality, Digital, and more.
The position drives production readiness, work order execution, inventory coordination, and continuous improvement initiatives, including
Qualifications
- High School Diploma or equivalent.
- 5+ years of experience in Manufacturing Operations, Production Control, Supply Chain, or related environments.
- Experience with MES, SAP/ERP, and inventory management.
Responsibilities
- Lead daily operational execution to support output, schedule attainment, and readiness.
- Create, release, prioritize, and close manufacturing work orders using MES, SAP/ERP, and related systems.
- Coordinate cross-functional teams to ensure production readiness and issue resolution.
- Maintain and improve Power BI dashboards, production metrics, and reporting.
Skills
Education
Tools
Job description
HCLTech is looking for a highly talented and self- motivated Manufacturing Operations Specialist IV to join it in advancing the technological world through innovation and creativity.
Job Title: Manufacturing Operations Specialist IV
Job ID: 149664
Position Type: Full-time with HCLTech
Location: Santa Clara, California, United States of America
We are currently seeking a Manufacturing Operations Specialist IV to join a dynamic manufacturing organization. This position serves as the highest-level individual contributor within the Manufacturing Operations Specialist career path, providing senior leadership in manufacturing execution, production control, material readiness, manufacturing systems oversight, and operational performance.
The role acts as a strategic partner to Operations Management and a key liaison across Operations, Planning, Materials Management, Supply Chain, Engineering, Quality, Digital, and Manufacturing teams to drive production readiness, work order execution, inventory coordination, operational reporting, and continuous improvement initiatives.
The Manufacturing Operations Specialist IV frequently leads Tier 2 production meetings, promotes cross-functional accountability, supports production scale-up activities, and ensures alignment of operational priorities with manufacturing schedules, build commitments, and business objectives.
This position is ideal for a detail-oriented professional who thrives in a fast-paced manufacturing environment and is eager to contribute to operational excellence and business growth.
- Lead and own daily operational execution activities supporting manufacturing output, schedule attainment, production readiness, and operational objectives.
- Establish, communicate, and drive operational priorities to support production goals, build commitments, and manufacturing schedule adherence.
- Independently create, release, prioritize, manage, and close manufacturing work orders, including production and rework work orders, using MES, SAP/ERP, and other approved manufacturing systems.
- Ensure manufacturing readiness through effective production control, material coordination, and inventory availability.
- Lead coordination across Manufacturing, Planning, Materials Management, Supply Chain, Engineering, Quality, Digital, and other support functions to ensure production readiness and issue resolution.
- Lead daily Tier 1 meetings and frequently support or lead Tier 2 production meetings.
- Communicate production status, schedule risks, material readiness concerns, operational constraints, and mitigation plans to leadership and stakeholders.
- Drive accountability for action items impacting production execution, inventory accuracy, schedule attainment, and system readiness.
- Serve as a subject matter expert for MES transactions, SAP/ERP manufacturing processes, Power BI reporting, production control activities, inventory transactions, and material flow processes.
- Support manufacturing system activities, including MES management, SAP support, dashboard maintenance, production reporting, rework work order management, and issue resolution.
- Maintain and improve Power BI dashboards, production metrics, build trackers, and operational reporting tools.
- Ensure data integrity, accuracy, completeness, and compliance with Good Documentation Practices.
- Coordinate material availability, kitting, replenishment, staging, Kanban activities, and inventory readiness processes.
- Perform and support inventory verification, cycle count reviews, material reconciliation, and inventory accuracy initiatives.
- Collaborate with Materials, Supply Chain, Planning, and Operations teams to improve inventory management and material flow.
- Identify operational bottlenecks, system gaps, workflow inefficiencies, and manufacturing execution risks.
- Lead continuous improvement initiatives that enhance operational efficiency, inventory control, production readiness, and process standardization.
- Develop and sustain standard work, reporting processes, training materials, work instructions, and best practices.
- Analyze manufacturing performance data and operational trends to support business decision-making and strategic improvements.
- Provide guidance, mentoring, and training to junior Manufacturing Operations Specialists.
- Promote knowledge sharing, operational consistency, and team effectiveness.
- Support production scale-up initiatives, capacity planning, and future manufacturing readiness activities.
- Operate within a regulated manufacturing environment while maintaining compliance with:
- ISO 13485
- FDA Quality System Regulations (QSR)
- Good Manufacturing Practices (GMP)
- Good Documentation Practices (GDP)
- Maintain accurate records, manufacturing documentation, operational files, and work areas in accordance with company standards.
- High School Diploma or equivalent.
- 5+ years of experience in:
- Manufacturing Operations
- Production Control
- Supply Chain
- Logistics
- Manufacturing Systems
- Operations Leadership
- Related operational environments
- Expert knowledge of:
- Manufacturing operations
- Production control
- Inventory management
- Material flow processes
- Manufacturing execution systems
- Advanced experience with:
- MES platforms
- SAP/ERP systems
- Inventory management software
- Power BI
- Reporting and dashboard tools
- Advanced Microsoft Excel skills and strong data analysis capability.
- Experience leading operational execution and manufacturing readiness activities.
- Ability to facilitate Tier 1 and Tier 2 production meetings.
- Experience driving cross-functional accountability and issue resolution.
- Strong analytical, root cause investigation, and problem-solving abilities.
- Experience managing operational risks, mitigation plans, and corrective actions.
- Strong written, verbal, presentation, and stakeholder management skills.
- Ability to influence and collaborate across Manufacturing, Planning, Supply Chain, Quality, Engineering, Materials, Operations, and Digital teams.
- Experience serving as a subject matter expert, mentor, trainer, or functional lead.
- Understanding of:
- GMP
- GDP
- ISO 13485
- FDA QSR
- Regulated manufacturing environments
- Associate Degree in Supply Chain, Business, Manufacturing, Operations, Engineering Technology, or a related field.
- Bachelor's Degree in a related field preferred.
- Experience with:
- Learning Management Systems (e.g., ComplianceWire)
- MES platforms
- SAP/ERP systems
- Power BI
- Airtable
- Operational reporting tools
- Experience supporting:
- Production planning coordination
- Material readiness activities
- Manufacturing system administration
- Production scale-up efforts
- Experience partnering with Engineering, Quality, Planning, Materials, Operations, Supply Chain, and Digital teams.
- Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence experience.
- Previous experience as a senior operational lead, SME, trainer, or mentor within a manufacturing or supply chain environment.
- Monday through Friday
- 6:00 AM to 2:30 PM (Onsite)
- Occasional evening or weekend support may be required.
- Overtime may be required based on production demand.
Onsite manufacturing facility (location to be discussed during the recruitment process).
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
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