Manufacturing Operations Lead — Throughput & Quality

Ingramcontentgroup1; La Vergne (TN); On-site; USD 74,000 - 94,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA

401K match

Tuition reimbursement

Vacation & sick days

Casual dress code

Volunteer opportunities

Job summary

Ingram Content Group is seeking an Operations Supervisor to support the Manufacturing team in La Vergne, TN. The role oversees day-to-day department operations, supervising associates for policy compliance, throughput maximization, and quality standards adherence.

The position emphasizes safety, continuous improvement, and Kaizen initiatives, with a schedule of Sunday–Tuesday, 7am–7pm, plus every other Saturday. Benefits and growth opportunities available within a customer‑centric team.

Qualifications

• High school diploma or equivalent.
• 2 years' experience in a supervisory position within a production or manufacturing environment, or comparable management experience.

Responsibilities

• Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place.
• Work to ensure that all assigned tasks are accomplished in a timely and effective manner.
• Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures.
• Track department processing, in accordance with established TAT schedules and production goals.
• Audit individual productivity and quality to ensure associates are meeting expected and established standards.
• Identify root causes of failures to meet these standards and necessary take corrective action.
• Compile a thorough pass-down to inform incoming shifts of current operations and department status, through an interactive crossover with incoming management staff.
• Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels.
• Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately.

Skills

Supervisory experience

Lean principles

Diversity & inclusion

Adaptability

Kaizen

Education

High school diploma or equivalent

Job description

Ingram Content Group is seeking an Operations Supervisor to support the Manufacturing team in La Vergne, TN. The role oversees day-to-day department operations, supervising associates for policy compliance, throughput maximization, and quality standards adherence.

The position emphasizes safety, continuous improvement, and Kaizen initiatives, with a schedule of Sunday–Tuesday, 7am–7pm, plus every other Saturday. Benefits and growth opportunities available within a customer‑centric team.