Night-Shift Operations Supervisor, Manufacturing

Ingram Content Group; Jackson (TN); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Medical and prescription drug plans

HSA

Vision insurance

Dental insurance

Health Care FSA

Vacation days

Sick days

Personal days

401K match

Life and AD&D

Employee Assistance Program

Group Legal support

Tuition reimbursement

United Way match

Job summary

Ingram Content Group in Jackson, TN is seeking an Operations Supervisor to lead the Manufacturing night shift. You will supervise the department, ensure throughput, safety, and quality standards while coaching associates. This role emphasizes lean practices, continuous improvement, and a collaborative work environment.

Schedule: nights, Wednesday-Friday 7pm-7am plus selected Saturdays. Requires a high school diploma and prior supervisory experience.

Qualifications

• High school diploma or equivalent.
• 2 years’ experience in a supervisory position within a production or manufacturing environment, or comparable management experience.
• Experience applying lean principles and continuous improvement to enhance operations.

Responsibilities

• Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place.
• Work to ensure that all assigned tasks are accomplished in a timely and effective manner.
• Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures.
• Track department processing, in accordance with established TAT schedules and production goals.
• Audit individual productivity and quality to ensure associates are meeting expected and established standards.
• Identify root causes of failures to meet these standards and necessary take corrective action.
• Compile a thorough pass-down to inform incoming shifts of current operations and department status, through an interactive crossover with incoming management staff.
• Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels.
• Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately.

Skills

Supervisory experience

Lean principles

Kaizen

Inclusive leadership

Safety culture

Flexibility

Education

High school diploma

Job description

Ingram Content Group in Jackson, TN is seeking an Operations Supervisor to lead the Manufacturing night shift. You will supervise the department, ensure throughput, safety, and quality standards while coaching associates. This role emphasizes lean practices, continuous improvement, and a collaborative work environment.

Schedule: nights, Wednesday-Friday 7pm-7am plus selected Saturdays. Requires a high school diploma and prior supervisory experience.