Manufacturing Operations Lead – Remote Options

Altria Client Services LLC in; Richmond (VA); Hybrid; USD 105,000 - 152,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

13 paid holidays

Performance bonus

401(k) matching

Professional development stipends

Medical, dental, and vision

Job summary

Altria is seeking an Associate Manager Manufacturing Operations (Line Lead) in the Richmond area to lead Production Team Leads, SMEs, and the Line Structure Team with 24-hour ownership of a production line. You will coach multiple shifts, drive root-cause problem solving, and build sustainable capability across the line.

The role requires 5+ years of supervisory experience in manufacturing, strong IWS and operations knowledge, and a proven track record of leading teams to zero-loss performance.

Qualifications

• 5+ years supervisory experience in a manufacturing environment, including unionized settings.
• Knowledge of IWS (Integrated Work System) principles and continuous improvement.
• Knowledge of manufacturing operations, labor/contract management, and technical skills.
• Strong safety, environmental, quality, and compliance responsibilities awareness.
• Understanding of union contracts and their application.
• Familiarity with machinery and computer applications used in manufacturing.
• Deep knowledge of work processes, products, and materials across multiple facility areas.
• Ability to take responsibility for quality and prevent recurrence of issues.
• Proven ability to motivate and influence others beyond the immediate area.
• Autonomous decision-making with sound judgement and guiding others.
• Clear communication of complex information, with transparent progress updates.
• Ability to adapt plans as situations change and involve other teams.

Responsibilities

• Lead the Daily Direction Setting (DDS) meeting and drive action plans.
• Identify losses, root causes, and implement permanent fixes.
• Coach for planned stops and develop line capabilities.
• Lead weekly direction setting and 90-day line plan.
• Develop capacity by coaching shifts and addressing training gaps.
• Guide Daily Management Systems (DMS) and Standard Work Processes (SWP) for continuous improvement.
• Conduct regular health checks on DMSs and share DS meeting results.
• Handle discipline and expectations conversations with personnel.
• Complete administrative requirements (payroll, quality, training).

Skills

Supervisory leadership

IWS knowledge

Manufacturing operations

Safety & compliance

Union contracts

Machinery & computer systems

Process knowledge

Quality ownership

Leadership & motivation

Autonomy & judgement

Communication

Change management

Job description

Altria is seeking an Associate Manager Manufacturing Operations (Line Lead) in the Richmond area to lead Production Team Leads, SMEs, and the Line Structure Team with 24-hour ownership of a production line. You will coach multiple shifts, drive root-cause problem solving, and build sustainable capability across the line.

The role requires 5+ years of supervisory experience in manufacturing, strong IWS and operations knowledge, and a proven track record of leading teams to zero-loss performance.