Manufacturing IT/OT Analyst: Digitalization & Projects

Merck & Co.; De Soto (KS); On-site; USD 70,000 - 100,000; Full time

Job summary

Merck & Co. invites applicants for an IT/OT Business Analyst within the Global Animal Health Manufacturing IT division.

The role focuses on leveraging technology to drive business success, supporting manufacturing and lab operations, and advancing modernization initiatives with emerging technologies. Candidates should bring at least 3 years of IT/OT experience in manufacturing, knowledge of ITSM processes, and a proactive, detail-oriented mindset.

Qualifications

• Minimum of 3 years of progressive experience in Information and/or Operational Technology, with manufacturing environment experience.
• Knowledge of IT Service Management (ITSM) processes including Incident, Problem, Change and Configuration Management.
• Ability to adapt to rapidly changing technology and apply it to business needs.
• Strong business acumen and ability to build rapport with peers and executives.
• Ability to think creatively on situation-dependent issues.
• Organizational savvy with ability to manage relationships across expertise, geography, and culture.
• Open and receptive to listening, discerning pain points, and fostering a collaborative atmosphere.
• Eagerness to participate in modernization or digitization initiatives in Manufacturing Shop Floor with emerging technologies such as IoT.
• Eagerness to participate in integration and management of Manufacturing Systems in Biopharma.

Responsibilities

• Plan, monitor, organize, and oversee IT/OT projects.
• Support and configure software and hardware, ensuring appropriate support for operations and compliance with regulatory, safety, cybersecurity, business continuity, and financial requirements.
• Ensure that implemented manufacturing and lab solutions are aligned with GAHM IT standards and GAHM strategy.
• Facilitate user-centric outcomes in daily operations, projects and product teams, including training and communication on how to use the systems.
• Develop domain expertise in key Manufacturing and Quality business processes, systems, and data.
• Apply standard systems life cycle and other IT processes, practices, and techniques to deliver process integration solutions.
• Ensure the operational stability, maintenance, performance, and compliance of a product or an application in production.
• Act as site Data Steward, ensuring all manufacturing and lab systems are properly maintained in the site Configuration Management Database (CMDB).

Skills

Problem-Solving

Communication

Collaboration

Attention to Detail

Adaptability

Customer Focus

Proactive

Education

High School Diploma/GED

Job description

Merck & Co. invites applicants for an IT/OT Business Analyst within the Global Animal Health Manufacturing IT division.

The role focuses on leveraging technology to drive business success, supporting manufacturing and lab operations, and advancing modernization initiatives with emerging technologies. Candidates should bring at least 3 years of IT/OT experience in manufacturing, knowledge of ITSM processes, and a proactive, detail-oriented mindset.