Manufacturing IT Operations Specialist

Aisin World Corp.; Cibolo (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

AISIN Texas is seeking an IT Operations Technician to provide hands-on technology support across the manufacturing facility, handling help desk, deployment, user access, asset records, and digital signage. You will troubleshoot end-user and plant-floor issues, coordinate escalations, and maintain documentation to ensure reliable technology for production operations.

The position requires strong customer service, Windows/Microsoft 365 expertise, AD and device deployment capabilities, plus a

Qualifications

• Bachelor’s degree in Information Technology or related field required.
• Minimum of three (3) years IT support experience in an enterprise or MSP environment.
• Demonstrated experience with Windows endpoints, Microsoft 365, Active Directory, computer deployments, user accounts, printers, mobile devices, ticket-management systems, and IT asset inventory.

Responsibilities

• Provide hands-on IT support across the manufacturing facility; manage help desk requests and deployments.
• Configure, deploy, and replace computers and peripherals for new hires and transfers.
• Administer access in Microsoft 365, Active Directory, email groups, and business systems.
• Support daily operations of digital-signage systems like Yodeck, including setup and scheduling.
• Maintain IT asset records, perform audits, and coordinate disposal and warranty service.
• Handle tickets from intake to closure with clear communications and resolution notes.
• Maintain IT procedures, deployment checklists, user guides, and provide user training as needed.

Skills

Customer service

Communication

Documentation

Organizational skills

Ticket management

Independent work

Problem solving

Education

Bachelor’s degree in Information Technology / CS / MIS

3+ years IT support experience

CompTIA Network+/Security+ or Microsoft cert or CCNA

Valid driver’s license

Tools

Microsoft 365

Active Directory

Windows endpoints

IT asset inventory systems

Yodeck digital signage

Job description

AISIN Texas is seeking an IT Operations Technician to provide hands-on technology support across the manufacturing facility, handling help desk, deployment, user access, asset records, and digital signage. You will troubleshoot end-user and plant-floor issues, coordinate escalations, and maintain documentation to ensure reliable technology for production operations.

The position requires strong customer service, Windows/Microsoft 365 expertise, AD and device deployment capabilities, plus a