IT Operations Specialist - Onsite Manufacturing Tech

AISIN World Corp. of America; Cibolo (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

AISIN Texas is seeking an IT Operations Specialist to deliver hands-on technology support across AISIN Texas’s manufacturing facility. You’ll manage help desk requests, deploy computers, maintain asset records, and ensure reliable tech for production operations.

Responsibilities include configuring devices for new hires, administering access in Microsoft 365 and Active Directory, supporting Yodeck signage, and coordinating with AISIN IT teams.

Qualifications

• Bachelor’s degree in IT or related field required.
• Minimum of three years progressive IT support in an enterprise or MSP environment.
• Experience with Windows endpoints, Microsoft 365, AD, deployments, user accounts, printers, mobile devices, and IT asset inventory.
• CompTIA Network+, CompTIA Security+, Microsoft RB certs, Cisco CCNA or equivalent required.
• Valid driver’s license required.

Responsibilities

• Receive, prioritize, troubleshoot, document, resolve, and escalate help desk incidents per procedures and SLAs.
• Configure, deploy, replace, and recover computers, software, peripherals for new hires and transfers.
• Provide deskside and manufacturing-floor support for Windows devices, printers, and conference-room equipment.
• Administer user access in Microsoft 365, Active Directory, email groups, shared resources, and business systems.
• Support daily operations of digital-signage systems (Yodeck), including setup, scheduling, inventory, escalation.
• Maintain IT asset records, conduct periodic audits, coordinate storage, warranty service, and disposal.
• Manage tickets from intake through closure with clear communications and notes.
• Perform routine endpoint maintenance, software installs, updates, and security checks.
• Maintain IT procedures, deployment checklists, user guides, and support documentation; communicate outages and changes and provide user training.
• Support technology rollouts, facility changes, audits, shutdowns, and projects, coordinating with AISIN IT teams.

Skills

Customer service

Communication

Documentation

Windows endpoints

Microsoft 365

Active Directory

Security best practices

IT support

Ticketing systems

End-user support

Education

Bachelor’s degree in IT/CS/MIS

3+ years IT support experience

Certifications: Network+/Security+/CCNA or equivalent

Driver’s license

Tools

Yodeck

Microsoft 365

Active Directory

Enterprise ticketing system

Job description

AISIN Texas is seeking an IT Operations Specialist to deliver hands-on technology support across AISIN Texas’s manufacturing facility. You’ll manage help desk requests, deploy computers, maintain asset records, and ensure reliable tech for production operations.

Responsibilities include configuring devices for new hires, administering access in Microsoft 365 and Active Directory, supporting Yodeck signage, and coordinating with AISIN IT teams.