Manufacturing IT Operations Specialist

AISIN Illinois; Cibolo (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Aisin Texas is seeking an IT Operations Specialist to provide hands-on technology support at the Cibolo facility. You will manage the help desk, end-user devices, access controls, and digital-signage operations to ensure reliable technology for production and business needs.

Responsibilities include deploying devices, managing user accounts, supporting plant-floor tech, and coordinating with AISIN IT teams.

Qualifications

• Bachelor’s degree in IT or related field, plus 3+ years IT support experience.
• Experience with Windows endpoints, M365, AD, deployments, and asset inventory.
• CompTIA/Cisco certifications or equivalent preferred.

Responsibilities

• Receive, prioritize, troubleshoot, document, resolve, and escalate help desk incidents following SLAs.
• Configure, deploy, replace, and recover computers and peripherals for hires, transfers, and plant-floor ops.
• Provide deskside and plant-floor support for Windows PCs, mobile devices, printers, conference-room equipment, and business apps.
• Manage Office 365, Active Directory, email groups, and access controls per security procedures.
• Support Yodeck digital-signage operations including setup, scheduling, inventory, and escalation.
• Maintain IT asset records, audits, disposal, and warranty coordination.
• Manage tickets from intake to closure with clear communications and notes.
• Perform routine maintenance, software updates, and security checks per IT standards.
• Maintain deployment checklists, user guides, and communicate outages and changes.
• Support technology rollouts and audits, coordinating with departments, vendors, and AISIN IT.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Organization

Documentation

Windows endpoints

Microsoft 365

Active Directory

Mobile devices

Printers & peripherals

IT asset management

Security & access management

End-user support

Education

Bachelor’s degree in Information Technology, Computer Science, MIS, Cybersecurity, or related field

Minimum of 3 years IT support experience in enterprise or MSP

Experience with Windows endpoints, Microsoft 365, Active Directory, computer deployments, user accounts, printers, mobile devices, ticket-management systems, and IT asset inventory

CompTIA Network+, CompTIA Security+, Microsoft certs, Cisco CCNA or comparable

Valid driver’s license

Tools

Microsoft 365

Active Directory

Windows endpoints

Yodeck

Ticket management systems

IT asset inventory

Job description

Aisin Texas is seeking an IT Operations Specialist to provide hands-on technology support at the Cibolo facility. You will manage the help desk, end-user devices, access controls, and digital-signage operations to ensure reliable technology for production and business needs.

Responsibilities include deploying devices, managing user accounts, supporting plant-floor tech, and coordinating with AISIN IT teams.