Manufacturing IT Operations Lead

WNC Corp.; Town of Texas (WI); On-site; USD 120,000 - 150,000; Full time

Job summary

WNC Corp., a leading manufacturing and communications company, is seeking an IT/MIS leader to take overall responsibility for daily IT operations and service availability at the Texas site. You will manage IT infrastructure, networks, ERP/MES/WMS/QMS systems, and security, coordinating with vendors to ensure reliable production support.

You will lead the site MIS/IT team, ensure 24/7 production readiness, and drive continuous improvement across all IT domains supporting manufacturing operations.

Qualifications

• 5+ years of IT/MIS management experience in manufacturing.
• Experience in IT service management (Incident, Problem, Change, Service Request).
• Familiarity with ERP/MES/WMS/QMS manufacturing apps.
• Strong vendor management and outsourcing experience.
• Excellent communication with technical and non‑technical users.

Responsibilities

• Take overall responsibility for daily IT operations and service availability at the manufacturing site.
• Ensure stable and reliable operation of IT infrastructure, network, servers, endpoints, communication systems, and business applications.
• Monitor system performance and availability, proactively identify potential issues, and take corrective actions before they impact business operations.
• Establish and maintain standard IT operation procedures, maintenance schedules, monitoring mechanisms, and escalation processes.
• Ensure critical IT services are properly supported during production operations and applications, including ERP, MES (SFCS), WMS, QMS, production reporting, and related systems.
• Implement and enforce corporate IT security policies and standards at the manufacturing site.
• Lead and manage the site MIS/IT operations team and ensure adequate daily IT support coverage.

Skills

IT infrastructure

Network

Endpoint support

IT Service Management

ERP/MES/WMS/QMS familiarity

Vendor management

Communication skills

Manufacturing environment

Leadership

Incident/Problem/Change Management

Education

Bachelor's degree in Information Engineering, Computer Science or related

Job description

WNC Corp., a leading manufacturing and communications company, is seeking an IT/MIS leader to take overall responsibility for daily IT operations and service availability at the Texas site. You will manage IT infrastructure, networks, ERP/MES/WMS/QMS systems, and security, coordinating with vendors to ensure reliable production support.

You will lead the site MIS/IT team, ensure 24/7 production readiness, and drive continuous improvement across all IT domains supporting manufacturing operations.