Manufacturing Customer Success Specialist

Resource-Label-Group; Nixa (MO); In loco; USD 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Medical, Dental and Vision coverage

401(k) retirement plan

Onsite training and growth

Life Insurance

Descrizione del lavoro

Resource Label Group, LLC is seeking a Customer Service Representative to support sales by handling order entry and basic account servicing for manufacturing products. The role emphasizes strong communication, attention to detail, and a customer-first approach.

Ideal candidates have 1–2 years of related experience, familiarity with manufacturing or packaging environments, and the ability to read and interpret business materials.

Competenze

• One to two years related experience and/or training.
• Previous experience in manufacturing or similar environment preferred (printing/packaging a huge plus).
• Ability to read, analyze and interpret general business materials; write reports and business correspondence.

Mansioni

• Speak with internal and external customers to collect information and product specs.
• Receive and review purchase orders via email, fax, or phone; confirm and process orders.
• Enter new orders into the system; coordinate delivery/shipping requirements and communicate with plant personnel.
• Route materials and job paperwork to production areas to initiate production.
• Address inquiries and complaints promptly with professional follow-up.
• Prioritize workload to meet business needs and deadlines.
• Assist with billing process; verify shipping reports against packing lists.

Conoscenze

Customer service

Order entry

Communication

Problem solving

Teamwork

Initiative

Descrizione del lavoro

Resource Label Group, LLC is seeking a Customer Service Representative to support sales by handling order entry and basic account servicing for manufacturing products. The role emphasizes strong communication, attention to detail, and a customer-first approach.

Ideal candidates have 1–2 years of related experience, familiarity with manufacturing or packaging environments, and the ability to read and interpret business materials.