Manufacturing Customer Service Associate - Growth Path

TTM Technologies, Inc.; Forest Grove (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Operator Advancement Program

Competitive compensation

Health, dental, vision + PTO

Job summary

TTM Technologies, Inc. is seeking a Customer Service Representative to maintain positive relationships with customers and support order processing in a fast-paced manufacturing environment.

You will assist with quotes, review customer orders and specifications, track jobs from booking to manufacturing, and coordinate with production teams to ensure on-time delivery. The role offers growth through the Operator Advancement Program and a comprehensive benefits package.

Qualifications

• 1–3 years of customer service experience, preferably in manufacturing.
• Proficient in PC, MS Office; ERP knowledge helpful.

Responsibilities

• Support order and quote administration during first year.
• Provide administrative assistance to Senior Customer Service team.
• Review customer purchase orders, fab drawings and specifications.
• Track job orders from booking through manufacturing.
• Coordinate with manufacturing to resolve on-time delivery and quality issues.
• Contribute to team effort by achieving goals and meeting quality targets.
• Provide timely responses to commonly asked questions.

Skills

Communication skills

Time management

Attention to detail

Multi-tasking

Problem solving

Decision making

Data entry accuracy

Self-motivation

Team coordination

Tools

Oracle ERP

Microsoft Office

Job description

TTM Technologies, Inc. is seeking a Customer Service Representative to maintain positive relationships with customers and support order processing in a fast-paced manufacturing environment.

You will assist with quotes, review customer orders and specifications, track jobs from booking to manufacturing, and coordinate with production teams to ensure on-time delivery. The role offers growth through the Operator Advancement Program and a comprehensive benefits package.