Manufacturing Client Success & Projects Specialist

Excelsior Nutrition Inc; California; On-site; USD 42,000 - 54,000; Full time

Job summary

Excelsior Nutrition Inc is seeking a Customer Service/Project Representative to support manufacturing processes, maintain formulations and bill of materials databases, and keep records for new product processes. The role combines project planning for production with active client communication to ensure a positive customer experience.

You will review batch records for accuracy, verify product label proofs with R&D and Quality, and collaborate with cross-functional teams.

Qualifications

• College degree in a business-related field.
• Excellent written and verbal communication skills.
• Good organizational skills with a strong attention to detail.
• Ability to multi-task and prioritize responsibilities.
• Strong documentation practices and record keeping skills.
• Ability to work both independently and in a team environment.

Responsibilities

• Detail, organize, and implement new and existing product processes from setup through production.
• Address client needs daily, ensuring a pleasant and productive experience.
• Review bottling operations on batch records for accuracy prior to production.
• Review new and revised product label proofs for accuracy with R&D and Quality.

Skills

Communication skills

Organizational skills

Attention to detail

Multi-tasking

Documentation

Teamwork

Education

College degree in a business-related field

Tools

ERP software

Job description

Excelsior Nutrition Inc is seeking a Customer Service/Project Representative to support manufacturing processes, maintain formulations and bill of materials databases, and keep records for new product processes. The role combines project planning for production with active client communication to ensure a positive customer experience.

You will review batch records for accuracy, verify product label proofs with R&D and Quality, and collaborate with cross-functional teams.