Job Title
Ilocano Interpreter
Location
Work at Home, United States
Employment Type
Independent Contractor
Pay
$0.65 - $0.80 per minute
Position Overview
The Ilocano Telephone Interpreter is responsible for handling calls on demand and rendering the meaning of conversations between Ilocano and English speakers. The interpreter works from the home office, ensuring a quiet and secure environment.
Essential Job Functions
- Respond promptly to interpreting sessions and conduct interpretation in a friendly and professional manner.
- Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
- Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
- Maintain a professional demeanor throughout sessions, remaining calm even in emergency situations such as 911 calls.
- Maintain punctuality and availability during work hours.
- Follow client instructions and client‑approved protocols to ensure expectations are met with the Limited English‑speaking Person (LEP).
- Understand protocol and terminology for various industries including, but not limited to, medical, insurance, finance, and law.
- Demonstrate commitment to cultural sensitivity and the ability to work in a diverse environment.
- Remain on calls for extended periods when necessary, especially during emotionally or stressful calls, and manage high call volumes.
Qualifications
- Fluency in Ilocano and English, with strong cultural competency and an understanding of regional and accent differences.
- Excellent listening, retention, and note‑taking skills to maintain a high level of accuracy during interpretation.
- Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and handle sensitive subjects such as end‑of‑life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
- Education or work experience in language‑related fields such as teaching, language assessment, translation, or interpretation is preferred.
- At least 18 years of age and legally authorized to work in the United States without visa sponsorship.
- High school diploma or equivalent.
- Ability to read and write the requested languages is highly preferred.
- Ability to adapt to LLS technology enhancements to improve service delivery and meet client demands.
- Not currently employed by a client of LLS or an affiliated LLS business.
Technical Requirements
- Dedicated personal device for business purposes: desktop/laptop with Windows, MacOS, or ChromeOS; tablets (iPadOS or Android) acceptable; smartphones (iOS or Android) acceptable.
- High‑speed internet connection (download ≥5Mbps, upload ≥3Mbps, ping ≤300ms, jitter ≤30ms).
- Must not use Kaspersky products or Huawei hardware.
- Must have access to a quiet space free from background noise or distraction.
Physical Requirements
- Operate a keyboard and mouse and remain in a stationary position in front of a computer for the majority of the workday.
- Operate company‑provided software and systems to perform all job functions.
- Have sufficient manual dexterity to type or write.
- Able to lift up to 26lb.
- May be exposed to moderate noise levels (computer, audio, telephone).
Application Notes
Applications will be accepted for 180 days from the posting date of May152026.
EEO Statement
LLS is an equal‑opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, disability, age, pregnancy, or genetic information. LLS will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.