Cebuano Interpreter

LanguageLine Solutions; United States; On-site; USD 78,000 - 96,000; Part time

Benefits offered by this job

Employee Referral Program

Advancement opportunities

Support from Senior Language Specialist

Job summary

LanguageLine Solutions is hiring a Cebuano Interpreter to work from home in the United States. This independent contractor position requires fluency in both Cebuano and English, as well as excellent listening and note-taking skills. The role involves facilitating verbal communication across various industries and maintaining professionalism in interpretation.

Successful candidates will also have a high school diploma, legal work authorization in the U.S., and must demonstrate cultural sensitivity. The position offers competitive pay and advancement opportunities.

Qualifications

• Fluency in Cebuano and English with cultural competency.
• Excellent listening, retention, and note-taking skills.
• Educational background in language-related fields preferred.

Responsibilities

• Facilitate real-time verbal communication between Cebuano and English speakers.
• Maintain a professional demeanor during interpreting sessions.
• Render accurate interpretations following established protocols.

Skills

Fluency in Cebuano and English

Excellent listening and retention

Cultural competency

Ability to remain detached and neutral

Education

High school diploma or equivalent

Job description

LanguageLine Solutions is hiring a Cebuano Interpreter to work from home in the United States. The position is an independent contractor role with pay ranging from $0.65 to $0.80 per minute. Applicants must be at least 18 years old, provide legal work authorization in the U.S., and meet the technical and physical requirements listed below.

Position Overview

The Cebuano Telephone Interpreter facilitates real‑time verbal communication between Cebuano and English speakers across a variety of industries, including healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, court, and 911. The role involves interpreting both simple and complex, technical and non‑technical conversations. The interpreter does not perform written translation but may view and respond to any requests for written work from the language team.

Essential Job Functions

• Respond promptly to interpreting sessions and conduct interpretation in a friendly and professional manner.
• Render accurate concepts and meanings following established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout all sessions, remaining calm in emergency situations (e.g., 911 calls).
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol, ensuring appropriate interaction with the limited‑English‑speaking person (LEP) only with the client’s permission.
• Understand and apply industry terminology for medical, insurance, finance, and law, among others.
• Demonstrate cultural sensitivity and commitment to a diverse environment.
• Remain on call for extended periods if needed and manage high call volumes while meeting company standards of service.

Qualifications

• Fluency in Cebuano and English, with strong cultural competency regarding dialects and accents.
• Excellent listening, retention, and note‑taking skills for high‑accuracy interpretation.
• Ability to remain detached, neutral, and objective, especially during sensitive subjects such as end‑of‑life, pregnancy termination, vaccinations, and discussions of sexual orientation or gender expression.
• Educational or professional background in language‑related fields (e.g., teaching, assessment, translation, or interpretation) preferred.
• Adaptability to LLS technology enhancements and ability to use new tools promptly.
• Minimum education: high school diploma or equivalent.
• Legal work authorization in the U.S. without future visa sponsorship requirements.
• Proficiency in reading and writing the required languages is highly preferred.
• Background check and drug screen may be required based on location.

Benefits & Support

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support through a Senior Language Specialist and help desks.
• Inclusive and diverse work environment.
• Note: As an independent contractor, you are not eligible for employee benefits.

Technical Requirements

• Dedicated device for business purposes (desktop or laptop running Windows, macOS, or ChromeOS).
• Acceptable tablets: iPadOS or Android.
• Smartphones (iOS or Android) may be used.
• Secure environment with a quiet space free from background noise.
• High‑speed internet connection: minimum download speed 5Mbps, upload speed 3Mbps, ping <300ms, jitter <30ms.
• Avoid restricted brands such as Kaspersky products or Huawei hardware.
• Access to company‑provided software and systems to perform all job functions.

Physical Requirements

• Operate a keyboard and mouse, remaining in a stationary position in front of a computer for the majority of the workday.
• Type or write accurately with sufficient manual dexterity.
• Lift up to 26lbs as needed.
• Be prepared for moderate noise exposure from computer, audio, or telephone equipment.

EEO Statement

LLS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, sexual orientation, veteran status, disability, age, or any other characteristic protected by federal or state law. Qualified applicants will receive consideration for employment and will not be discriminated against. LLS will accommodate individuals with disabilities if they are otherwise qualified. All legal offers of employment for veteran candidates will be made in accordance with applicable statutes.