Manhattan Security Officer - Customer-Focused & Growth

Harvard Maintenance, Inc; New York (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

Harvard Protection Services in Manhattan is seeking a Security Officer to provide professional, customer-focused security and life safety services. You will maintain a visible presence, monitor activity, greet visitors, and enforce site policies while performing patrols on foot or by vehicle.

The role requires a valid security license and a high school diploma, with strong communication and incident reporting skills. This is a full-time position with evening hours.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Professional communication

Reliable transportation

Neat appearance

Report writing

Education

High School Diploma or GED

Job description

Harvard Protection Services in Manhattan is seeking a Security Officer to provide professional, customer-focused security and life safety services. You will maintain a visible presence, monitor activity, greet visitors, and enforce site policies while performing patrols on foot or by vehicle.

The role requires a valid security license and a high school diploma, with strong communication and incident reporting skills. This is a full-time position with evening hours.