Evening Security & Guest Experience Concierge

Harvard Maintenance, Inc; New York (NY); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services seeks a Security Officer for a Mon-Fri, 4pm-12am shift at our US-NY-Manhattan site. The role emphasizes professional demeanor, visibility, and life-safety support for people and property, with a focus on customer service and enforcing site policies.

Requirements include a state- or municipality-mandated security officer license, a high school diploma or GED, and reliable transportation. Prior security or customer-service experience is a plus.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Familiarize with incoming/outgoing traffic, know customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances/exits.
• Enforce facility policies and procedures within role limits.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect company property and ensure proper removal.
• Follow emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Interpersonal communication

Professional appearance

Communication skills

Education

High School Diploma or GED

Security guard license eligibility

Job description

Harvard Protection Services seeks a Security Officer for a Mon-Fri, 4pm-12am shift at our US-NY-Manhattan site. The role emphasizes professional demeanor, visibility, and life-safety support for people and property, with a focus on customer service and enforcing site policies.

Requirements include a state- or municipality-mandated security officer license, a high school diploma or GED, and reliable transportation. Prior security or customer-service experience is a plus.