Mandela Washington Fellowship Program Officer | Global Impact

International Research & Exchanges Board; Washington (District of Columbia); Hybrid; USD 80,000 - 110,000; Full time

Job summary

IREX in Washington, DC is seeking a Program Officer to support Mandela Washington Fellowship Operations and Institute teams. You will manage participant selection, data management, visa administration, and provide logistical leadership for program events.

You will guide junior staff, coordinate across sub-teams, maintain accurate records, and ensure responsive, compliant participant support throughout the fellowship cycle.

Qualifications

• Bachelor's degree, or equivalent experience.
• Three to five years of relevant progressive experience with complex program operations, international education, international development, university programs, nonprofit programs, or comparable work.
• Experience working with project systems such as Salesforce, SharePoint, Excel, Alchemer, Canvas, Submittable, or comparable platforms.
• Availability to support program activities in the evenings and on weekends, when needed based on the program cycle.

Responsibilities

• Manage day-to-day and cycle-based Operations and Institute tasks and projects, ensuring timely and accurate completion of deliverables.
• Manage or support processes related to Fellow selection and placement, document collection and review, data management, procurement, disability accommodations, health benefits enrollment, visa administration, and other duties assigned.
• Provide logistical leadership for program events and travel.
• Support communications and relationships with participants, institute staff, vendors and internal stakeholders.
• Respond to participant support needs in a sensitive and timely manner with tact, diplomacy, and appropriate escalation.
• Manage procurement and vendors for cell phones, disability accommodations, events and other program needs. Process stipends and oversees collection of participant tax documents in compliance with relevant requirements.
• Guide and coach junior staff, including delegating work and ensuring the quality of their deliverables.

Skills

Salesforce

SharePoint

Excel

Alchemer

Canvas

Submittable

Education

Bachelor's degree, or equivalent experience

Tools

CRM/Database systems

Job description

IREX in Washington, DC is seeking a Program Officer to support Mandela Washington Fellowship Operations and Institute teams. You will manage participant selection, data management, visa administration, and provide logistical leadership for program events.

You will guide junior staff, coordinate across sub-teams, maintain accurate records, and ensure responsive, compliant participant support throughout the fellowship cycle.