Mandarin-speaking Customer Service Rep - Remote

Randstad USA; Dallas (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is hiring a Customer Service Representative fluent in Mandarin and English for a work-from-home position. The role involves handling inbound calls regarding dental insurance and benefits, with flexible scheduling options available. Ideal candidates will have relevant experience and a high school education. Apply now for immediate consideration!

Benefits

Comprehensive benefits package

Health insurance

401K contribution

Incentive and recognition program

Qualifications

• 2 years experience in Mandarin and Chinese required.
• 1 year experience in Customer Service required.

Responsibilities

• Respond to customer inquiries regarding benefits and eligibility.
• Educate customers on eligibility, benefits, claims payment, and authorizations.

Skills

Mandarin

Chinese

Call Center Support

Customer Service

Education

High School

Job description

Do you speak Mandarin? Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you! Randstad is hiring an English and Mandarin-speaking Customer Service Rep to work for our client handling inbound calls from patients with questions about dental insurance and dental benefits.

After training, we offer flexible schedules. We will always try to find a schedule that works for our staff and business. Interested in learning more? APPLY NOW! For more immediate consideration, please email a current resume to [e-mail]

To apply, you can also TXT your name and MANDARIN to 954-308-6735.

Salary: $22 - $23 per hour

Shift: First

Work hours: 7 AM - 8 PM

Education: High School

Responsibilities

• Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility.
• Provide accurate information to resolve internal and external member and provider inquiries.
• Thoroughly and completely document all customer interactions.
• Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.

Skills

• Mandarin (2 years of experience required)
• Chinese (2 years of experience required)
• Call Center Support (2 years of experience required)
• Customer Service (1 year of experience required)

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered will be based on several factors including education, work experience, work location, specific job duties, certifications, etc. Randstad also offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (eligibility applies).

This posting is open for thirty (30) days.