Mandarin-Required Dispatch & Operations Coordinator

UniUni Logistics Inc.; Fontana (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

UniUni Logistics Inc. in Fontana, CA, is seeking an Operations Assistant who can read Mandarin to support DSPs, drivers, and dispatch processes in our fast-growing last-mile network. You will coordinate daily routes, verify driver check-ins, manage redelivery cases, and ensure data accuracy across systems while collaborating with the warehouse and management teams.

Mandarin proficiency is required. Strong Excel skills, multitasking ability, and a proactive approach to problem solving are

Qualifications

• Experience in logistics, last-mile operations, or dispatch coordination preferred.
• Familiar with DSP model and driver performance management.
• Strong problem-solving and multitasking ability in fast-paced environment.
• Proficient in Excel and dispatch systems.

Responsibilities

• Coordinate daily with DSPs and drivers to ensure attendance, route readiness, and compliance.
• Verify driver check-in, route assignment, and departure timelines.
• Monitor driver performance, POD compliance, and communication quality.
• Escalate service or behavioral issues to Hub Manager as needed.
• Maintain real-time communication between dispatch, DSPs, warehouse, and management.
• Provide daily dispatch and exception summary report.
• Support operational improvement initiatives to enhance dispatch efficiency and reduce cost.

Skills

Logistics knowledge

Driver performance management

Problem solving

Multitasking

Tools

Excel

Dispatch systems

Job description

UniUni Logistics Inc. in Fontana, CA, is seeking an Operations Assistant who can read Mandarin to support DSPs, drivers, and dispatch processes in our fast-growing last-mile network. You will coordinate daily routes, verify driver check-ins, manage redelivery cases, and ensure data accuracy across systems while collaborating with the warehouse and management teams.

Mandarin proficiency is required. Strong Excel skills, multitasking ability, and a proactive approach to problem solving are