Managing Director, Managed Services Delivery & Experience

Baker Tilly US; Michigan; On-site; USD 182,000 - 345,000; Full time

Job summary

Baker Tilly US is seeking a Managing Director, Managed Services Delivery & Experience to lead client delivery and experience across the Managed Services platform. You will shape a scalable operating model, partner with leadership, and drive value realization for multi-client engagements.

This senior role requires extensive experience in managed or professional services, executive stakeholder management, and a data-driven approach to governance, metrics and continuous improvement across

Qualifications

• Bachelor’s degree in Accounting, Finance, or Business.

Responsibilities

• Lead the design and execution of the Managed Services client experience strategy across onboarding, transition, delivery, governance, service reviews and expansion.

Skills

Executive leadership

Client delivery

Operations governance

Strategic influence

Transformation

Education

Bachelor's degree in Accounting, Finance, or Business

CPA and/or MBA preferred

Tools

Workflow tools

Automation

AI-enabled delivery

Job description

Baker Tilly US is seeking a Managing Director, Managed Services Delivery & Experience to lead client delivery and experience across the Managed Services platform. You will shape a scalable operating model, partner with leadership, and drive value realization for multi-client engagements.

This senior role requires extensive experience in managed or professional services, executive stakeholder management, and a data-driven approach to governance, metrics and continuous improvement across