Managing Administrative Assistant

Greenville Utilities; Greenville (NC); On-site; USD 55,000 - 87,000; Full time

Job summary

Greenville Utilities is seeking a Managing Administrative Assistant in the Gas Department to support complex administrative tasks, budgeting, and records management. This role supervises clerical staff, handles scheduling, prepares reports, and acts as a power user for Oracle Customer Cloud Service.

A stable, community-focused employer offering growth opportunities and a collaborative team environment. Typical schedule is Monday through Friday, 8 am–5 pm, with competitive benefits and

Qualifications

• Associate degree in related field
• Over five (5) years of experience in administrative roles
• Experience supervising clerical staff is preferred

Responsibilities

• Supervises the work of assigned personnel including assigning and reviewing work, providing guidance, and conducting performance evaluations.
• Coordinates daily administrative operations by managing correspondence, calls, confidential mail, office supply inventory, and departmental communications.
• Responsible for scheduling customer appointments for connections effectively and efficiently and ensures customer information and billing system accurately reflects the field actions taken by departmental crews.
• Provides comprehensive administrative support to department leadership by preparing correspondence, managing calendars, organizing meeting materials, producing presentations, coordinating travel, and handling confidential personnel information.
• Supports budget preparation by tracking expenditures, entering operational and payroll data into the enterprise budget system, assembling required documentation.
• Prepares material for board meetings and internal planning sessions.
• Manages administrative processes by maintaining departmental records in accordance with retention and disposition schedule, processes invoices, and prepares required compliance communications for customers, including interruptible service notifications.
• Compiles, analyzes, and distributes statistical and operational data for reporting, including KPIs and corporate reports.
• Performs system testing as a power user to ensure accuracy.
• Creates purchase requisitions, completes purchase card reconciliations and submits invoice approvals as appropriate.
• Participates in various committees and sub-committees as needed.
• Performs related work as required.

Skills

Office administration

Budget tracking

Education

Associate degree in related field

Tools

Oracle Customer Cloud Service

Job description

MANAGING ADMINISTRATIVE ASSISTANT

A rewarding career starts at Greenville Utilities, where all team members matter. GUC provides a friendly and supportive work environment - as we all work together to bring sustainable and reliable utility solutions to our community every day. We value our employees by offering opportunities for professional and personal development, recognition and a safe work environment. If you have a commitment to supporting and building our community, we want your energy and talent as part of our diverse team.

Salary Range $54,516.80 - $86,715.20

Anticipated Hiring Range: $54,516.80 - $70,616.00

GUC is searching for a highly motivated individual to fill the Managing Administrative Assistant position within the Gas Department. Under general supervision, this individual performs complex administrative and office support functions, including composing correspondence, managing records, scheduling meetings, and assisting with budgeting. Supervises clerical and administrative staff, oversees customer appointment scheduling, and serves as a power user for the Oracle Customer Cloud Service system. Provides high‑level support to department leadership through workflow coordination, certification tracking, procurement assistance, and compliance with records retention requirements. Manages office operations, processes invoices, coordinates training and travel, compiles statistical reports, and maintains inventory and a safe working environment.

Job Responsibilities Include:

• Supervises the work of assigned personnel including assigning and reviewing work, providing guidance, and conducting performance evaluations.


• Coordinates daily administrative operations by managing correspondence, calls, confidential mail, office supply inventory, and departmental communications.


• Responsible for scheduling customer appointments for connections effectively and efficiently and ensures customer information and billing system accurately reflects the field actions taken by departmental crews.


• Provides comprehensive administrative support to department leadership by preparing correspondence, managing calendars, organizing meeting materials, producing presentations, coordinating travel, and handling confidential personnel information.


• Supports budget preparation by tracking expenditures, entering operational and payroll data into the enterprise budget system, assembling required documentation.


• Prepares material for board meetings and internal planning sessions.


• Manages administrative processes by maintaining departmental records in accordance with the appropriate retention and disposition schedule, processes invoices, and prepares required compliance communications for customers, including interruptible service notifications.


• Compiles, analyzes, and distributes statistical and operational data for reporting, including KPIs and corporate reports.


• Performs system testing as a power user to ensure accuracy.


• Creates purchase requisitions, completes purchase card reconciliations and submits invoice approvals as appropriate.


• Participates in various committees and sub-committees as needed.


• Performs related work as required.

Minimum Requirements:

• Associate degree in related field


• Over five (5) years of experience

Typical work schedule is Monday through Friday – 8 am – 5 pm

Your needs extend beyond a simple medical plan. That’s why we offer a wonderful portfolio of benefit options to enhance both your career and your life. Take advantage of the benefits that come with being a team member!

Benefits include: