HR Coordinator (Recruitment)

City Utilities; Springfield (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

City Utilities in Springfield, MO, is seeking an HR Technician to provide technical and administrative support across benefits, compensation, recruitment, safety, and training. Under the HR Manager, you will process changes, prepare reports, and help maintain HR records.

The role requires an AA/AS in Business Administration or related field and four years of administrative experience; HR and Workday experience are preferred.

Qualifications

• AA/AS in Business Administration or a related field is required.
• Recent HR experience is preferred.
• Recent Workday experience is preferred.

Responsibilities

• Provides technical and administrative support for HR functions (benefits, compensation, recruitment, safety, training).
• Takes on data entry, reconciles and pays invoices, enters requisitions, and generates routine reports in HCMS.
• Coordinates onboarding, schedules interviews, and gathers items for career fairs.
• Maintains confidential personnel and recruitment records with secure documentation.
• Collaborates with HR staff to ensure smooth coordination across recruitment, benefits, and employee relations.

Skills

Administrative support

Communication skills

Attention to detail

Organization

Problem solving

Customer service

Data entry

Education

AA/AS in Business Administration or related field

Tools

Workday

Job description

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.

Pay Details

Grade 54
Minimum: $986.48/ week
Midpoint: $1,183.77

Work Schedule

Monday-Friday, 8:00am-5:00pm

Job Description

PURPOSE OF POSITION

Under the direction of the Manager-Human Resources (HR) or designee, provides technical and administrative support for all functional areas of HR, including benefits, compensation, recruitment, safety, and training.

ESSENTIAL JOB FUNCTIONS

1. Performs administrative support such as data entry, reconciling and paying invoices, entering requisitions.
2. Assists with processing employee changes and generates routine reports in the Human Capital Management System (HCMS).
3. Partners with Recruiters, HRIS and Payroll teams to troubleshoot and resolve data issues or process gaps.
4. Utilizes Microsoft Office and other software to prepare correspondence, memos, and reports, including non-routine and confidential materials.
5. Responds to inquiries from coworkers and customers requiring an understanding of department policies and procedures. Ensures inquiries are addressed and resolved in a timely manner.
6. Handles confidential information with the highest level of professionalism and discretion.
7. Coordinates, administers, and scores testing conducted by the Recruitment Office.
8. Reconciles monthly Procurement Card statements and contractor and/or vendor invoices.
9. Processes purchase orders.
10. Assembles welcome packets and helps gather items for career fairs.
11. Orders office supplies and places orders with the print shop. Distributes mail, files, copies, scans, and shreds for the department.
12. Coordinates meetings and schedules, managing logistics to avoid conflicts and serving as the contact person for room or resource reservations.
13. Maintains confidential personnel and recruitment records. Creates and maintains organized filing systems and implements process improvements to reduce paperwork through technology. Performs regular audits to ensure all personnel files and recruitment records contain the appropriate documentation and comply with internal policies and recordkeeping standards.
14. Coordinates the orientation/onboarding of newly hired and transferred employees. Schedules interviews for applicants.
15. Assists with reviewing job descriptions.
16. Represents City Utilities at job fairs or other public events to promote CU’s job opportunities and project a positive image.
17. Participates in process improvement initiatives to enhance the efficiency of HR operations.
18. Performs other related duties as required or assigned by management.
19. Collaborates with other HR staff to ensure smooth coordination across recruitment, benefits, and employee relations functions.

QUALIFICATIONS

Education and Experience

AA/AS in Business Administration or a related field and four years of recent responsible administrative experience is required. Exceptional experience and/or business-related college coursework may be considered in lieu of a two-year degree on a year-for-year basis. Recent Human Resources experience is preferred. Recent Workday experience is preferred.

Licensing/Certification

Must have a valid driver's license (minimum Class F).

Knowledge, Skills, and Abilities

• Proficient at administrative support functions.
• Excellent oral and written communication skills, including knowledge of grammar and punctuation.
• Exceptional customer service skills including the ability to interact with people in a positive and courteous manner.
• Strong attention to detail, organizational, and problem-solving skills.
• Ability to:
• Learn specific computer programs (HCM systems, accounting programs, etc.).
• Work independently, multi-task, work under pressure, and meet multiple deadlines.
• Handle confidential information with professionalism and discretion.
• Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
• Maintain adherence to all company policies.

Physical Requirements

Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer. Bending and stooping may be required for filing and file retrieval. Must be able to work in stressful situations involving employees.

Working Conditions

Normal office environment.

Miscellaneous Requirements

• Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
• Must be able to work successfully with diverse groups of people.

TESTING

Testing may be required.

EEO

City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.