Manager, Workforce Insights & Capacity Forecasting

Centene Corporation; Connecticut; Hybrid; USD 88,000 - 158,000; Full time

Job summary

Centene Corporation seeks a Manager of Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will translate complex data into staffing and financial recommendations and collaborate with Analytics, Finance, Strategy, IT, and ops teams.

The role requires strong Excel, Power BI, and SQL skills, with 4+ years in analytics or IT and a Bachelor’s degree in a related field.

Qualifications

• Bachelor’s degree in business, computer science, IT, healthcare administration, statistics or related field.
• 4+ years of experience in general business, analytics or IT; healthcare or consulting experience preferred.
• Experience in technology product ownership, development, deployment and user adoption preferred.
• Working knowledge of analytical tools including Power BI, Tableau, Alteryx, SAS or related tools preferred.
• Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.
• Experience in communication and change management, learning and development, or human resources preferred.

Responsibilities

• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives, translating business goals into actionable solutions.
• Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
• Independently engage with business leaders to understand market-specific business needs, evaluate staffing and capacity requirements, and align analytic capabilities with strategic objectives.
• Facilitate cross-team project collaboration between state-based health plans and business units.
• Research key business problems and proactively identify potential enterprise solutions.
• Provide product ownership support for deployment and adoption of analytic tools and technology.
• Support analytics organizational performance management by monitoring SLAs, customer satisfaction, staffing trends, and workforce capacity indicators.

Skills

Workforce capacity planning

Workforce modeling

Staffing forecast experience

Advanced Excel

Power BI

SQL

Analytical judgment

Critical thinking

Education

Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field

Tools

Power BI

Tableau

Alteryx

SAS

Job description

Centene Corporation seeks a Manager of Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will translate complex data into staffing and financial recommendations and collaborate with Analytics, Finance, Strategy, IT, and ops teams.

The role requires strong Excel, Power BI, and SQL skills, with 4+ years in analytics or IT and a Bachelor’s degree in a related field.